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New assistance program helps Nicor customers afford their gas bills

Nicor Gas and The Salvation Army are partnering to provide emergency assistance to help individuals and families pay their natural gas utility bills. Funding through the Shield of Caring program will assist residential customers who are past due on their gas bill and report a financial hardship, such as a…...

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Ameren takes a step toward smart EV charging—how will it work?

By Sarah Moskowitz, CUB deputy director I don’t often find myself excited about something utilities do,  but Ameren Illinois  surprised me awhile back when they submitted a tariff offering a special program to electric vehicle (EV) owners who charge their cars at home.  The Illinois Commerce Commission (ICC) approved the…...

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Chicago residents would save thousands by switching from gas to electric heat, CUB study finds

With winter heating bills projected to balloon by as much 35 percent and Peoples Gas customers struggling to afford the utility’s controversial pipe-replacement program, a study released Thursday by the Citizens Utility Board (CUB) finds that Chicago residents could slash their energy costs by up to $47,000 over the next…...

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Save money on your bills and keep your home warm: Practice efficiency!

With the high natural gas prices we will likely see throughout the winter, be mindful of your gas usage this heating season. Practicing efficiency can help you better control your bills while still keeping your home comfortable. The gas efficiency section of CUB’s website has resources to help you get…...

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CUB’s Newest Consumer Guide Aims To Help Renters

The Citizens Utility Board (CUB) has released a free guide to help renters navigate the utility world. Consumers can order a free, printer-friendly copy of “A Renter’s Utility Guide: Go Green, Cut Costs and Learn Your Rights” by visiting www.CitizensUtilityBoard.org. “It can be difficult for renters to find clear, comprehensive information…...

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Winter preparedness: Weatherstripping

Using weatherstripping in your home to seal air leaks is a simple and effective way to improve energy efficiency and save money on heating bills. Weatherstripping can also protect the integrity of your home’s insulation by preventing warm, moist air from escaping through it.  But before you take a trip…...

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Heating bills will be expensive this winter. If you need assistance, call these numbers.

Natural gas prices are double the price from 2020 and electric rates just went up, causing growing concern as cold weather draws near. Be prudent with your electric and gas usage this winter, and practice energy efficiency when possible. If you’re having a hard time paying your bills or you’ve…...

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Using a space heater this winter? Consider this.

Gas prices are skyrocketing right now, and it looks like these high prices will continue through the winter. CUB’s Consumer Advocacy Department has already received some calls: Consumers want to know if it’s better to turn down their thermostat and turn on a space heater. The short answer: If you…...

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Upcoming CUB events for October 2021

Happy October everyone, we are officially in fall and this month is also National Energy Awareness Month! Below you will find several events that can  help you improve energy efficiency at home and protect your bottom line.  CUB is happy to announce the CUB Fall Series beginning on Oct. 13;…...

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Consumer Alert: CUB launches online help center as natural gas prices surge

With Chicago-area consumers facing the possibility of hundreds of dollars in higher heating bills this winter due to skyrocketing natural gas prices and out-of-control utility spending, the Citizens Utility Board (CUB) on Monday launched an online help center to advise gas customers on how to soften the blow of these…...

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