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CUB and DCEO remind residents to apply for $200 million in utility relief available now

The Illinois Department of Commerce and Economic Opportunity (DCEO) today reminded residents of utility relief available to low-income families throughout the state. Through Governor Pritzker’s Help Illinois Families program, DCEO has launched over $295 million in utility assistance programming available for low-income households across the state and is accepting applications…...

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Infrastructure bill awaits Biden’s signature, climate package faces uphill battle

The House has passed a bipartisan infrastructure bill that would provide a much needed boost to the country’s broadband, utility and transportation services. President Joe Biden is expected to sign the $1 trillion plan in the coming weeks, but the bill’s companion, a $1.75 trillion social safety net and climate…...

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A net neutral future awaits Senate confirmation hearings

Update as of 12/20/2021: The Senate voted 68 to 31 to confirm Jessica Rosenworcel’s re-appointment to the Federal Communications Commission on Dec. 7, making her the first female chair in the FCC history. Longtime net neutrality advocate Gigi Sohn, nominated for the fifth seat at the commission, has generated opposition…...

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CUB’s new money-saving kit

Below is a list of resources to help you protect yourself from scams, decode your electric bills and find ways to save. Watch this video about identifying alternative supplier ripoffs on your bills: ComEd and Ameren. Learn about the electric market and your options for electric supply: ComEd andAmeren. Your utility’s demand response…...

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Dear CUB members: Thank you

By Bryan McDaniel, CUB Director of Governmental Affairs Couldn’t have felt better to be back at an in-person Health and Information Fair in the Southwest Suburbs of Chicago this fall. To connect with people again on such a large scale was meaningful.  Thank you to the CUB members who approached…...

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Upcoming CUB events for November 2021

The chilly, wet days of November are officially upon us, but luckily CUB has a number of events to help you stay warm while saving money. Below is a round-up of events CUB is staffing in November. Most of them are virtual events, which means you can “attend” them and…...

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With an expensive winter ahead, CUB Help Center aims to protect consumers from ballooning gas bills

Illinois consumers are facing the possibility of hundreds of dollars in higher heating bills this winter due to skyrocketing natural gas prices and aggressive utility spending. Most supply rates went up again on Nov. 1, with major utilities charging about double 2020 prices. CUB has launched an online help center…...

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Memo from the General Counsel: CUB’s consumer battles

By Julie Soderna, CUB General Counsel Below is a rundown of key consumer battles in our caseload. In summary, we helped reduce utility rate hikes by a total of $85 million, and we helped negotiate $2 million in refunds and energy assistance from three alternative suppliers accused of violating state…...

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Affordability crisis: Illinois consumers grapple with overdue utility bills as winter weather draws near

Heading into what could be the most expensive heating season Illinois consumers have seen in more than a decade, many utility customers across the state are already behind on their utility bills.  Nearly 170,000 Peoples Gas customers, about 20 percent, are more than 30 days behind on their natural gas…...

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As expensive winter looms, know your rights when it comes to disconnection

One in five Chicago households are over 30 days late on their heating bills as of Sept. 30. Cumulatively they owe more than $120 million, according to a report published in Crain’s Chicago Business. As we head into what could be one of the most expensive heating seasons in recent…...

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