In response to a planned overhaul of net neutrality rules, the Federal Communications Commission (FCC) has received a record breaking number of comments, a few thousand of which have come from CUB supporters. Roughly 2 million comments were filed in one day last week, when thousands of activists, individuals and…...
Cut TV costs with CUB’s free guide
On Tuesday morning, CUB held a news conference to release a first-ever guide to help Illinois consumers cut their TV bills. You can receive a copy of CUB’s Guide to Cutting Your TV Costs—which includes information for both “cord shavers” and “cord cutters”— by visiting www.CUBCableCenter.com. (While you’re there, remember…...
Cable box proposal: FCC delays vote, get ready for round 2!
The Federal Communications Commission (FCC) has delayed a vote on a plan that would have allowed a lot of consumers to avoid paying set-top box rental fees to pay-TV companies. In the last few weeks, more than 4,000 CUB Action Network members signed our petition in favor of the plan. But we knew…...
Big vote today: Will the FCC free you from cable-box rental fees?
Update: The Washington Post reports that the FCC was unable to come to an agreement regarding new rules that would free consumers from expensive cable box rental fees. There’s no word when the vote will be rescheduled. ++++++++++++ Today the Federal Communications Commission (FCC) is set to vote on a…...
Marion man wins CUB’s cable giveaway
Thomas from Marion has just won $50 off his next cable bill. The 77 year old’s name was pulled from more than 3,000 people who responded, enthusiastically, to CUB’s Cable Quick Poll. “It’s a long shot winning anything anymore, so I’m excited,” Thomas said. “But I’m still waiting to win that $300…...
For sale on the Interent: Your private info? Sign our petition to the FCC!
Nobody wants big Internet companies (like AT&T, Comcast, Time Warner and Verizon) to sell our personal info to the highest bidder. That’s why we’re happy the Federal Communications Commission (FCC) has just proposed what could be the strongest online privacy protections ever. The new rules would require Internet service providers to…...
7 tips for better cable/Internet customer service
Calling your cable/Internet company can be a nightmare: Endless menu options, long wait times, and frustrating negotiations with representatives. Before you tear out your hair, follow CUB’s tips to ensure a smooth customer service call. 1.) Advocate for yourself Cable/Internet is one of the few industries where the longer you are a…...
A horrible bill in Washington
Can you believe this? Some members of Congress seem to want consumers to stop complaining about Internet service. H.R. 2666, also known as the “No Rate Regulation of Broadband Internet Access Act,” could forbid the Federal Communications Commission (FCC) from acting on customer complaints about billing errors, data caps, overage…...
