Can you believe this? Some members of Congress seem to want consumers to stop complaining about Internet service. H.R. 2666, also known as the “No Rate Regulation of Broadband Internet Access Act,” could forbid the Federal Communications Commission (FCC) from acting on customer complaints about billing errors, data caps, overage…...
CUB’s Internet, cable, and telephone shopping guide
Gone are the simple days of a landline phone, a few TV channels, and a dial-up Internet connection. Step into the nearest Best Buy, and you can become quickly overwhelmed by the plethora of telecom options available. To make shopping a little easier, here’s CUB’s tips to help you make the right Internet, cable and…...
60 events! Outreach on record-setting pace in August
A big thank you to CUB’s Outreach team, which is on track to hold a record-breaking 60 money-saving events in August! The 10-member team is trying to beat the previous record of 57 speaking engagements, tabling events and utility-bill checkups across the state. Recently, the team traveled to Hillsboro, Maywood,…...
Consumer listens to Dad, Calls CUB & saves on Comcast bundle
By Samantha Vercellino Last October, Lisa Karmenzind was ready to pull the plug on her Internet, cable and phone bundle from Comcast. Her monthly bill had jumped from $147 to $202, and she could no longer afford the expensive services. The Peoria-area resident wasted no time trying to sever ties…...
The quest for “a la carte” cable
If you’re like most cable customers, you are probably paying for more channels than you’ll ever watch. That’s because Pay TV providers like Comcast and Time Warner only offer channels as part of expensive “bundles,” rather than letting you purchase channels individually. Non-sports fans are paying for ESPN. Retirees are paying…...
Protect my cable!
Comcast announced plans to buy Time Warner Cable in a $45 billion deal that unites the nation’s two largest cable/Internet providers. Before that happens, the Federal Communications Commission (FCC) must approve the merger. Cable customers have for years expressed frustration about lack of options, poor service and astronomical prices. We can’t…...
