CUB utility bill clinics Archives | Citizens Utility Board

CUB’s money-saving events in June

May 26, 2024 Jim Chilsen CUB Events, Updates

Summer is here, and CUB’s Outreach team has a full month of free events planned to help you cut costs and avoid rip-offs. We hope to see you at one of these fine events! 1:00 – 2:00 p.m., Tuesday, June 4: Understanding Cable and Reducing Robocalls with CUB (online event)…...

CUB’s money-saving events in May

April 27, 2024 Jim Chilsen CUB Events, Updates

Summer is on its way, and the CUB team has a full month of free events planned to help you prepare for air-conditioning season. Check out the May events we have planned to show you how to protect your bottom line, educate you on the benefits of clean energy and help…...

CUB’s money-saving events in April

April 1, 2024 Sophia CUB Events

Happy April everyone, we’ve officially reached spring! The days are getting longer and the weather is getting warmer. Below you will find several events that can help you improve energy efficiency at home and protect your bottom line this month. We hope to see you there. 1:00 – 2:00 p.m.,…...

Five questions every gas and electric customer should ask when reading their bills

January 19, 2024 Elizabeth Consumer Advocacy, CUB Tips

CUB holds hundreds of events across Illinois to analyze consumer utility bills, but we also want to make sure people know to read it themselves if needed. “If you get a high bill, it’s important to ask a few questions,” said CUB Communications Director Jim Chilsen. Here are five questions…...

CUB in your neighborhood: August 2019 events

July 26, 2019 Jennifer outreach

There’s just a few weeks of summer left, but you can catch CUB’s Outreach team on the road all year long. As part of CUB’s 35th Anniversary, we’re aiming to staff at least 500 events in 2019. This “Clean Bill Campaign” focuses on cleaning consumers’ bills of errors and areas…...

Alternative supplier salesman gives customer simple script to close sale: ‘Say yes’

September 26, 2018 Jennifer Alternative suppliers

When Delores met James, a salesman from Illinois Gas & Electric, she says she was a bit confused by his offer, but he insisted it was a good deal. She wanted to take notes, but James never gave her pen back after borrowing it to write on her bill. And what…...

CUB shows AT&T customer how to cut long-distance bill in half

May 30, 2018 Jennifer AT&T

Thanks to Palos Township, CUB showed an AT&T customer how to cut her long-distance bill in half (and then some). The township organized a CUB utility bill clinic in Palos Hills this week. These days, CUB’s clinics typically focus on gas and electric bills, but we’re prepared to handle telecom…...

We’ve seen too many rip-offs like this

October 19, 2017 Jim Chilsen Alternative suppliers

Bryan McDaniel, CUB’s director of governmental affairs, gave this report after a recent utility bill clinic in Elgin: Last night I sat down with a nice woman by the name of “Paige.” Paige does not have her own car and someone gave her a ride to the event. She had…...

CUB utility bill clinics

CUB’s money-saving events in June

CUB’s money-saving events in May

CUB’s money-saving events in April

Five questions every gas and electric customer should ask when reading their bills

CUB in your neighborhood: August 2019 events

Alternative supplier salesman gives customer simple script to close sale: ‘Say yes’

CUB shows AT&T customer how to cut long-distance bill in half

We’ve seen too many rip-offs like this

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We’ve seen too many rip-offs like this