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Illinois Commerce Commission

Historic consumer protections: Urge the ICC to approve this COVID-19 relief plan

Illinois regulators this week will consider some of the strongest COVID-19 utility consumer protections in the country. Developed through weeks of discussion among consumer advocates and major utilities, this plan could serve as a national model to help utility customers struggling to pay their bills during the economic crisis. But…...

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CUB’s legal team tackles Coronavirus consumer protections, rate cases, alternative suppliers

In spite of the novel Coronavirus putting our lives on hold, CUB’s legal team is continuing the fight for utility customer rights and lower rates. General Counsel Julie Soderna and new Senior Attorney Eric DeBellis are currently working on about 15 cases. Here are a few highlights. Coronavirus Response In…...

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Statement by CUB Executive Director David Kolata on ICC Consumer Protection Measures Amid COVID-19 Crisis

We thank state regulators for their pro-consumer actions today. These are uncertain times, and the last thing consumers need is to have their utility service interrupted, or to have their health threatened by alternative supplier sales representatives knocking on their doors. As this public health crisis unfolds, we need to…...

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Update on Ameren, ComEd delivery rates in 2020

When you’re taking on big utilities, the victories never come easy, but CUB’s legal team has some good news for ComEd and Ameren customers: Your delivery rates will be reduced in 2020. This is a nice development, but it’s been overshadowed by an upcoming ruling by the Federal Energy Regulatory…...

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Why is Peoples Gas giving $7 million back to customers?

What happened? The Illinois Commerce Commission (ICC) announced in July that Peoples Gas has agreed to give about $7.2 million back to its customers.   Why is Peoples Gas giving money back to consumers? It’s connected to a review of 2015 costs of the utility’s troubled pipeline-replacement program, called the System…...

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In 35 years of consumer advocacy, this is one of the highest gas rates CUB has ever seen

Dale Fiene has his gas bill set to autopay, so he doesn’t usually look at it too closely—until January, that is, when his gas bill soared to more than $440. By the time he got his most recent bill this March, he saw that his gas supplier was listed as…...

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ICC investigates four alternative suppliers

The Illinois Commerce Commission (ICC) has brought four cases against alternative electric suppliers for allegedly violating marketing-related rules. CUB has gotten involved in the cases to make sure consumers’ voices are heard. Buried in the legal language are stories from consumers alleging outrageous behavior from some alternative suppliers. Here’s a…...

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A Chicago heating-affordability crisis?

Mismanaged pipeline program Last winter, Peoples customers paid about 80 percent more for service than Nicor Gas customers—and a big reason is the pipe program, which aims to replace 2,000 miles of aging gas mains. A state-ordered 2015 audit uncovered rampant mismanagement. Since then, the projected price tag for the program has quadrupled to up to $11…...

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Rate hike warning for Nicor customers

Nicor’s record-breaking $230M hike In November, just months after receiving a $93.5 million delivery increase, Nicor Gas was back at the ICC, asking for a $230 million rate hike. “This is the largest natural gas rate-hike request CUB has seen in 35 years of fighting for Illinois consumers, and it’s fueled by a massive profit rate…...

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ICC report shows record losses with alternative electric suppliers

CUB warns consumers that enrolling with an alternative supplier could lead to paying higher electric and gas bills. In fact, losses at the hands of electric suppliers reached a record high of $227.6 million over the past year, according to the 2018 annual report of the Illinois Commerce Commission’s Office…...

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