What happened? On Wednesday, Dec. 9, the Illinois Commerce Commission (ICC) approved delivery rate cuts for Ameren Illinois and ComEd customers. The ICC voted to give ComEd a delivery rate decrease of about $14 million. The state regulatory body OK’d a decrease of about $48.7 million for Ameren. The lower…...
Consumer Alert: Could alt suppliers be knocking on your door again?
Breaking News Update, Nov. 5: Victory for Consumers! The Illinois Commerce Commission voted 3-2 today to keep the moratorium in place. Thank you to all the Illinoisans who used CUB’s Action Network to help send 1,000 messages to state regulators in favor of keeping the ban in place. Your activism makes…...
Historic consumer protections: Urge the ICC to approve this COVID-19 relief plan
Illinois regulators this week will consider some of the strongest COVID-19 utility consumer protections in the country. Developed through weeks of discussion among consumer advocates and major utilities, this plan could serve as a national model to help utility customers struggling to pay their bills during the economic crisis. But…...
CUB’s legal team tackles Coronavirus consumer protections, rate cases, alternative suppliers
In spite of the novel Coronavirus putting our lives on hold, CUB’s legal team is continuing the fight for utility customer rights and lower rates. General Counsel Julie Soderna and new Senior Attorney Eric DeBellis are currently working on about 15 cases. Here are a few highlights. Coronavirus Response In…...
Statement by CUB Executive Director David Kolata on ICC Consumer Protection Measures Amid COVID-19 Crisis
We thank state regulators for their pro-consumer actions today. These are uncertain times, and the last thing consumers need is to have their utility service interrupted, or to have their health threatened by alternative supplier sales representatives knocking on their doors. As this public health crisis unfolds, we need to…...
Why is Peoples Gas giving $7 million back to customers?
What happened? The Illinois Commerce Commission (ICC) announced in July that Peoples Gas has agreed to give about $7.2 million back to its customers. Why is Peoples Gas giving money back to consumers? It’s connected to a review of 2015 costs of the utility’s troubled pipeline-replacement program, called the System…...
ICC investigates four alternative suppliers
The Illinois Commerce Commission (ICC) has brought four cases against alternative electric suppliers for allegedly violating marketing-related rules. CUB has gotten involved in the cases to make sure consumers’ voices are heard. Buried in the legal language are stories from consumers alleging outrageous behavior from some alternative suppliers. Here’s a…...
A Chicago heating-affordability crisis?
Mismanaged pipeline program Last winter, Peoples customers paid about 80 percent more for service than Nicor Gas customers—and a big reason is the pipe program, which aims to replace 2,000 miles of aging gas mains. A state-ordered 2015 audit uncovered rampant mismanagement. Since then, the projected price tag for the program has quadrupled to up to $11…...
