The Citizens Utility Board (CUB) urges people struggling to pay their heating bills to contact their utility to find out what protections and relief are available, as natural gas prices continued to soar. The price spike coupled with aggressive spending by gas utilities has caused many consumers to pay hundreds…...
Consumer advocates secure utility protections after hard winter
Throughout the pandemic, consumer advocates, state regulators and utilities have negotiated consumer protections to try to keep people connected to service. The following is a summary of the latest protections, broken down by the major utilities in the state, according to the Illinois Commerce Commission (ICC). After reading this, CUB…...
CUB Q&A: Working to give ComEd, Ameren customers big tax-related refunds
ComEd customers would get $434 million and Ameren Illinois electric customers $50.8 million in refunds over the next three years as part of an Illinois Commerce Commission (ICC) process that was required by the Climate and Equitable Jobs Act (CEJA), groundbreaking energy legislation. The ICC is expected to make a…...
CUB statement on Ameren’s $57.6 million electric rate hike
Ameren’s Illinois’ $57.6 million formula rate hike just adds to consumers’ pain in an already difficult year. In addition to this electric delivery rate hike, in 2021 consumers have endured significant increases in gas and electricity supply rates as well as a $76 million gas delivery rate hike. Ameren customers…...
CUB’s legal team takes on alternative suppliers in 2021
UPDATE: The Second District Appellate Court of Illinois upheld the Illinois Commerce Commission’s $1 million fine against LifeEnergy, another legal victory for consumers. In 2020, CUB secured a $1 million fine against the supplier, but it appealed to the higher court. Alternative electric supplier National Gas & Electric, LLC will…...
State: Illinois electric customers overpaid by $431 million with alternative suppliers
Illinois consumers who buy their electricity from alternative suppliers collectively paid $431 million more in the last year than they would have by sticking with their utility, according to a new report from the Illinois Commerce Commission’s Office of Retail Market Development. From May 31, 2020 through May 31, 2021,…...
CUB challenges ICC’s approval of Nicor’s “trash gas” program
The Citizens Utility Board (CUB) is pushing back on a $16 million Nicor Gas pilot program that would charge consumers to connect its system to so-called “renewable natural gas” sources, such as landfills. The Illinois Commerce Commission (ICC) recently approved Nicor Gas’ proposal, but the consumer watchdog is challenging the…...
Q&A on the ComEd and Ameren Formula Rates for 2021
What happened? On Wednesday, Dec. 9, the Illinois Commerce Commission (ICC) approved delivery rate cuts for Ameren Illinois and ComEd customers. The ICC voted to give ComEd a delivery rate decrease of about $14 million. The state regulatory body OK’d a decrease of about $48.7 million for Ameren. The lower…...
Consumer Alert: Could alt suppliers be knocking on your door again?
Breaking News Update, Nov. 5: Victory for Consumers! The Illinois Commerce Commission voted 3-2 today to keep the moratorium in place. Thank you to all the Illinoisans who used CUB’s Action Network to help send 1,000 messages to state regulators in favor of keeping the ban in place. Your activism makes…...
Historic consumer protections: Urge the ICC to approve this COVID-19 relief plan
Illinois regulators this week will consider some of the strongest COVID-19 utility consumer protections in the country. Developed through weeks of discussion among consumer advocates and major utilities, this plan could serve as a national model to help utility customers struggling to pay their bills during the economic crisis. But…...
