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CUB alert: People struggling to pay utility bills should call their utilities to take advantage of landmark consumer protections

CUB urges Illinois consumers having difficulty paying their utility bills during the pandemic to contact their utility companies to take advantage of unprecedented consumer protections available to them. “Anybody struggling to pay their bills during the pandemic should immediately contact their utility to find out what protections are available, and to set up a plan to prevent disconnection,” CUB Executive…

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…Ameren Power Price Copy CUB Alerts Central, Southern IL Consumers About June 1 Power Prices CUB Alerts Central, Southern Illinois Consumers About Summer Power Prices CUB Alerts ComEd Customers About Lower Power Prices CUB Alerts ComEd Customers About Summer Power Prices CUB Alerts ComEd Customers to Change in Power Price CUB Alerts Morton Grove Residents Of 2nd ComEd Rate Option…

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News you can use during a power outage

…and be especially cautious near metal fences. Stay alert for natural gas odors. If you smell natural gas, or if you hear a blowing or hissing noise, leave the area immediately and call your utility. Turn off or disconnect appliances, equipment, or electronics. Keep refrigerator and freezer doors closed as much as possible. An unopened refrigerator will keep foods cold…

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Who likes higher water bills? (Take action to oppose S 2596)

…bill is known as the Voluntary Partnership for Distressed Water Systems Act, or S 2596. S 2596 creates strong incentives for water systems that are not in compliance with drinking water standards to reorganize by privatizing the system. It encourages water privatization. We need to alert our senators and representatives immediately, because the water lobbyists are out in full force…

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Alert: Electricity prices change for Ameren, ComEd customers

The Citizens Utility Board on Monday alerted Illinois consumers to a change in electricity prices for the state’s two largest utilities: Ameren Illinois and Commonwealth Edison. As of June 1, both utilities switched to their summer “price to compare”—the rate customers should compare to alternative supplier offers. According to the Illinois Commerce Commission (ICC), these are the new prices through…

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Consumer alert: AT&T phasing out low-income internet program

AT&T is phasing out its Access program after four years of offering discounted high-speed Internet and Wi-Fi service to eligible consumers. AT&T will no longer be taking Access applications after April 2020. However, people who sign up between now and April 2020 are still eligible for a year of Access benefits. For example, if you sign up for Access on…

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CUB alert: Your utility’s October gas prices

Here are the gas prices you can expect to pay this month to the regulated gas utility in your area: Nicor Gas: 29 cents per therm Ameren: 35.869 cents per therm Peoples Gas: 28.26 cents per therm North Shore Gas: 32.45 cents per therm In honor of Energy Efficiency Day yesterday, visit CUB’s Gas Page and for helpful tips such…

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Update on Ameren, ComEd delivery rates in 2020

…(supply costs) and raise ComEd bills by up to $864 million a year. Read CUB’s consumer alert. CUB General Counsel Julie Soderna. Now back to the good news: ComEd’s delivery rates are expected to be reduced by at least $16.5 million on January 1. Ameren’s delivery rates will be cut by at least $7.22 million. That’s the report from CUB…

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More than 100 million consumers hit by Capital One hack

…take a good look at the statements from your bank credit cards to find any unauthorized charges. Consider credit monitoring services. Even if your accounts seem untouched, don’t assume they’ll stay that way. Sometimes criminals will sit on stolen information for months or years before using it. This is where credit monitoring can help. These services will alert you if…

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ComEd’s Central AC Cycling Program

…depending on which option you choose). Typically, you will be notified before your air conditioner is cycled—the only exception is an extreme case (i.e. unforeseen high electricity demand) where there isn’t enough time to alert customers before a cycling event. Your credit will appear in the “Taxes & Fees” section of your bill, under the heading “AC Interruption Option Credit.”…

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