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New electricity prices!

As of Oct. 1, ComEd and Ameren are charging new prices for electricity. This is vital information you need to avoid bad deals in Illinois’ power market. Luckily, CUB has got you covered.  Read CUB’s 5 key facts about the new rates and answer a few short questions for a chance to…...

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Retiree says: CUB doesn’t mess around!

By Samantha Vercellino Arlene Cleary will admit she’s not tech-savvy, which is why she’s stuck with AT&T and the same long distance calling plan the past 58 years. However, a new laptop, courtesy of her grandchildren a few years ago, finally forced her to welcome a different type of service…...

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Hello October, hello lower gas prices!

By Samantha Vercellino As October rolls in, consumers begin preparing themselves for the arrival of two things: Starbucks’ Pumpkin Spice Lattes and higher utility bills. But Illinoisans may be singing a different tune this heating season, because major Illinois utilities are charging consumers 25-27 percent less to heat their homes…...

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Beat the Chill: 8 Ways to Prepare Your Home For Winter

By: Samantha Vercellino Don’t let the unusually warm weather the past two weeks fool you. October marks the opening of the winter heating season. Jack Frost will be at your doorstep soon, which means there’s not much time left to get your home ready before the cold hits. Follow CUB’s…...

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Which power suppliers are earning the most complaints?

Shopping for electricity suppliers can be a minefield. Illinois consumers need helpful tools to avoid confusing offers, bad deals, misleading marketing, and high-pressure sales tactics. Fortunately, the Illinois Commerce Commission (ICC) publishes an excellent resource: the Retailer Electric Supplier Scorecard. The scorecard reveals which suppliers are earning the highest and lowest complaint rates…...

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10 Tips to Cut Your Cellphone Bill

In just a few decades, the use of mobile devices has become ubiquitous (more than 90 percent of households now use wireless mobile service)—but that hasn’t made bills any more affordable. In fact, one of the biggest complaints we hear in the field is about bloated cellphone bills. With new features, expensive data…...

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Energy Efficiency 101

Energy efficiency is the name of the game over at CUB.  Read this Energy Efficiency 101 guide to find out how saving energy can save you some green: What is it? In simplest terms, energy efficiency refers to using less energy to perform the same task. For example, an energy efficient…...

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So what the heck is a green plan?

Crain’s Chicago Business has shined a spotlight on a “green” plan offered by Ethical Electric, which has been CUB’s biggest source of questions this year among dozens of alternative electric and gas suppliers. A direct mail piece by Ethical is short on detail on the plan’s actual cost, and how it…...

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Julie’s report: Big ICC developments against bad power marketing

Today, CUB sent out an alert from Litigation Director Julie Soderna about two big developments in the battle to clean up Illinois’ competitive electricity market. The consumer watchdog is asking everyone to send a message to the Illinois Commerce Commission (ICC), urging regulators: Don’t stop now! Here’s what’s happened…. Sperian…...

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Give a little bit of your time—to CUB!

Looking for ways to give back? CUB’s Volunteer Program may be the perfect opportunity to do just that. The program consists of consumers across the state who are interested in helping CUB’s Outreach team in and out of the office. Volunteers are asked to do a variety of tasks ranging…...

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