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Big Mistake: Spark Energy sends erroneous letters to suburban consumers

CUB wants to set the record straight about erroneous information Spark Energy has mailed to some Chicago-area residents. The Journal & Topics Newspapers reported that Buffalo Grove put out a news release about the alternative electricity supplier’s “false aggregation notice.” And Arlington Heights resident and CUB Litigation Director Julie Soderna…...

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2,400+ respond to CUB’s Clean Power Plan survey

The Environmental Protection Agency (EPA) is set to issue final rules this summer on the Clean Power Plan— the plan to cut carbon emissions from power plants 30 percent by 2030.  In anticipation of this historic decision, we are asking CUB Action Network members: Do you support the Clean Power Plan?  If you haven’t completed…...

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Already?

Well that didn’t take long. The fight may have been won, but the battle for net neutrality is far from over.  The historic net neutrality standards set by Federal Communications Commission (FCC) aren’t even a month old and one big company (Time Warner) has already been accused of violating them. It’s clear we…...

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IL’s budget crisis, and your utility bills

CUB’s been getting a steady stream of calls today from people concerned about how Illinois’ budget crisis threatens a program that encourages people to be good utility customers. To fill a $4 billion gap in the budget, the state of Illinois says it has suspended the Percentage of Income Payment…...

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Still fighting the battle for net neutrality

The ink is barely dry on the Federal Communications Commission’s (FCC) net neutrality rules, and already we could have our first violator. Commercial Network Services (CNS) has filed a formal complaint to the FCC that Time Warner Cable (TWC) is violating the “no paid prioritization” and “no throttling” aspects of the net…...

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Call in Day: Tell FERC to Investigate Price Hike in Central/Southern Illinois

Central and Southern Illinois residents witnessed a huge jump in electricity prices this summer  following an electric auction that gave power generators like Dynegy a windfall. We are calling on FERC to investigate the price spike to weed out any problems connected to how electricity prices are set in Illinois.   The agency…...

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$310,800 refund for Nordic Energy customers

Nordic Energy customers have something to celebrate.  Together, the staff of the Illinois Commerce Commission (ICC), Attorney General Lisa Madigan and CUB negotiated a $310,800 settlement with the alternative electric supplier to resolve complaints that the company engaged in misleading marketing and unfair sales practices. The settlement requires Nordic to…...

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Good riddance to obnoxious exit fees

In the General Assembly’s spring session, CUB championed the only major energy legislation to get passed—a bill that says sayonara to bad fees. State lawmakers unanimously approved a bill (HB 3766) that would cap exit fees charged by alternative power suppliers. Residential and small-business customers get slapped with these fees when…...

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Exit fee freedom!

Realtor Mark Zipperer enrolled with Liberty Power as the electricity supplier for his office.  When he found a better deal, he cancelled his contract. What should have been a smooth process ended up a nightmare.  Zipperer was slapped with a $900 exit fee for leaving the contract early. Fortunately, Zipperer thought to contact CUB.…...

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ICC approves Wisconsin Energy merger

The Illinois Commerce Commission (ICC) voted 4-1 to approve a $5.7 billion merger between Wisconsin Energy and Integrys Energy Group, Peoples Gas’ parent company. CUB had hoped to see the ICC attach stronger pro-consumer conditions to the merger—especially in light of a Peoples Gas pipeline replacement program that is costing consumers…...

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