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alternative gas suppliers

The HEAT Act: One of the nation’s toughest consumer protection laws against gas and electric rip-offs

In a victory for consumers, the Illinois General Assembly has unanimously passed one of the nation’s toughest consumer protection laws to fight rip-offs peddled by alternative electric and gas suppliers. At the end of May, the Illinois General Assembly unanimously passed the Home Energy Affordability and Transparency (HEAT) Act. CUB…...

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Watch your wallet: Electric/gas scammers prey on Illinois consumers

Be on high alert if someone approaches you with a utility “discount” that’s too good to be true: CUB is constantly getting complaints about alternative electric and gas suppliers using predatory sales tactics. Most customers in Illinois can choose a company other than the regulated utility to be their electric…...

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Retiree saves hundreds, thanks to CUB Voice, Consumer Hotline

After reading CUB’s quarterly publication The CUB Voice, Stillman Valley resident Terry Temple realized he was paying way too much for his electric and gas service, and he did something about it. The retired marketing director for GE Aviation Systems came upon a full-page article headlined “Paying too much for…...

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CUB, NBC 5 Help a Couple Get a $1,500 Refund

By Sagar Dommaraju If you’re looking for a good reason to read your electricity and gas bills, just check out Vicki and Jim Pelton’s story.  The retired Ottawa couple overpaid by $1,500, until CUB and a TV station worked to get them a full refund after 17 months of inflated…...

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Fight misleading marketing: Send a message to the ICC

Here’s a good example of how current Illinois law breeds misleading electric and gas marketing: One logo is for Illinois’ biggest regulated gas utility. The other is for an alternative supplier that has sparked hundreds of complaints/questions over the years—many from confused people who were stuck with high bills. A lot…...

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CUB helps Roselle consumer get $500+ refund

Thanks to CUB’s help, retiree Helen Conrades had a little celebration on St. Patrick’s Day—light beer over ice—and some kind words for the consumer group. “Love, love, love you,” said the Roselle woman, who was celebrating a $539 refund check she had just received from an alternative gas supplier. “My…...

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Gas Market Monitor: 9/10 alternative supplier offers have been money-losers

CUB’s free online tool, the Gas Market Monitor, has some startling findings about Northern Illinois’ natural gas market: 9 of 10 plans offered by unregulated suppliers have been money-losers since 2003. CUB announced the numbers in a news conference today to give Northern Illinois households a warning as they prepare for another long…...

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Nicor customers beware: Top 3 highest gas prices

This month, Nicor Gas customers–and their checkbooks—were happy to see the regulated utility’s price plunge 27 percent compared to its rate last October. But beware that some alternative gas suppliers are still offering plans that are almost double Nicor’s current rate. Protect yourself from bad deals by taking a quick look at…...

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