(800) 669-5556

Ameren

Bracing for winter? CUB is!

At CUB we’re preparing for another busy winter. Are you ready? In the first half of 2014, CUB’s crew handled 2,507 complaints/inquiries from gas and electric customers reeling from polar vortex price spikes. That’s a 79 percent increase from the previous year. Despite this week’s burst of winter, the cold season isn’t…...

Read more

Your donation doubled

We have some great news today.  A longtime CUB supporter has offered to match all donations!  That’s right:  anything you donate will be doubled today only. This couldn’t have come at a more crucial time.  The utility parent companies have already raked in more than $8 billion in 2014 profits,…...

Read more

Act now to avoid skyrocketing electric prices

We’ve been updating you on two developments that could have disastrous consequences for your power bills.  Now’s the time to act to protect YOUR interests. ComEd customers:  Tell Congress to fix a terrible court ruling that could increase your rates by 20% A recent federal court ruling stripped power grid operator PJM (the…...

Read more

Ameren customers, this could cost you $300 million!

Illinois coal plant owner Dynegy wants Ameren to join an East Coast power grid that could increase YOUR electricity rates—by $300 million. We blogged about this worrisome proposal last week, and now we want to hear what you have to say. In case you missed it, here’s some background on the situation: Dynegy…...

Read more

Illinois’ most hated bill: Cable gets the nod!

The results are in from our survey on Illinois’ most hated bill. It’s cable, but judging by the survey results there’s plenty of bill-hate to go around. 1) Cable: 627 votes, 35.8 percent 2) Natural Gas: 461 votes, 26.4 percent 3) Electric: 296 votes, 16.9 percent 4) Phone: 240 votes,…...

Read more

Polar vortex price spike? Read all about it!

At about the same time the “polar vortex” slammed Illinois with record cold this month—it also generated some heat from consumers who complained to CUB about an unheard of spike in electricity prices. That’s right, electricity prices. About eight out of 10 Illinois homes heat with natural gas—so what business…...

Read more

Tell the ICC: Protect the Ameren rate cut!

It’s not often you get good news about your electric bill, but Ameren customers were happy to hear that the Illinois Commerce Commission (ICC) ordered a $45 million electric rate cut, which went into effect on Jan. 1. Unfortunately, it didn’t take long for Ameren to file a “petition for…...

Read more

Q&A on ComEd and Ameren rate hikes

What happened? On Wednesday, the Illinois Commerce Commission (ICC) voted to give ComEd a $340 million electric rate hike. It also voted to give Ameren a $32 million natural gas increase. How much are rates going up? ComEd said the average household bill will see an increase of about $5.50…...

Read more

5 things you should know about Ameren’s $45 million electric rate cut

Good news just in time for the holidays! The Illinois Commerce Commission (ICC) has ordered a $45 million rate cut for Ameren electricity customers. Key points about the decrease: When it takes effect: Jan. 1, 2014. What’s behind the change: It’s part of Ameren’s new “formula rate.” Back in 2011, the…...

Read more

Energy report: What’s your gas utility charging?

As we approach the heart of the winter heating season, here’s a summary of what Illinois’ major utilities are charging for natural gas right now, compared with last November: Ameren Zone 1 (Formerly AmerenCIPS): 53.482 cents per therm (November 2012: 64.76 cents per therm) Ameren Zone 2 (Formerly AmerenCILCO): 53.673 cents…...

Read more