Throughout the pandemic, consumer advocates, state regulators and utilities have negotiated consumer protections to try to keep people connected to service. The following is a summary of the latest protections, broken down by the major utilities in the state, according to the Illinois Commerce Commission (ICC). After reading this, CUB…...
Crain’s Chicago Business: City of Chicago, Illinois AG call for far higher ComEd bribery rebate
The Illinois attorney general’s office and the city of Chicago yesterday urged the Illinois Commerce Commission to more than double the refund Commonwealth Edison should make to ratepayers over its admitted bribery scheme. In testimony filed with the ICC, the state’s chief consumer advocate, the city and the Citizens Utility…...
Consumer-friendly features to know on ComEd’s website
If you’re a ComEd customer, registering for online access with your utility has its benefits—you can easily make payments, update your contact information, access account information, view your current and previous bills and review your usage history. To sign up for ComEd online access, visit this webpage. You’ll most likely…...
General Assembly passes historic energy bill: Now begins the hard work of implementation
The General Assembly has passed landmark energy legislation that consumer and environmental advocates have worked for years to achieve. The Climate and Equitable Jobs Act puts Illinois on a path to 100 percent clean energy while implementing the strongest utility ethics reforms and energy efficiency provisions in state history. And…...
State: Illinois electric customers overpaid by $431 million with alternative suppliers
Illinois consumers who buy their electricity from alternative suppliers collectively paid $431 million more in the last year than they would have by sticking with their utility, according to a new report from the Illinois Commerce Commission’s Office of Retail Market Development. From May 31, 2020 through May 31, 2021,…...
CUB secures $411 refund for Chicago consumer with mixed meter issue
If you’ve ever called CUB, there’s a good chance you’ve spoken to Jantay Gray, one of the outstanding advocates who staff our Consumer Hotline (1-800-669-5556). Earlier this year, Jantay secured a $411 refund for Nicoletta, a Chicago consumer who submitted a complaint about a ComEd billing issue. “Last year, I…...