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ComEd

ComEd’s Hourly Pricing: How to calculate the customer capacity charge

Want to know your capacity charge before signing up for ComEd’s Hourly Pricing program? Here’s how to calculate it: 1. Go to this page:  https://secure.comed.com/MyAccount/MyService/Pages/UsageDataTool.aspx, choose “View Summary Data Online,” and “Add” the individual’s ComEd account number. 2. Click “View Usage Data” and it’ll take you to a results screen showing vital…...

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Consumer advocates fight for extended COVID-19 protections for utility customers

After a historic agreement between consumer advocates and Illinois’ major utilities, state regulators are now considering the most comprehensive COVID-19 utility relief measures in the country. This plan could serve as a national model for helping utility customers struggling to pay their bills during the worst economic crisis since the…...

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Alert: Electricity prices change for Ameren, ComEd customers

The Citizens Utility Board on Monday alerted Illinois consumers to a change in electricity prices for the state’s two largest utilities: Ameren Illinois and Commonwealth Edison. As of June 1, both utilities switched to their summer “price to compare”—the rate customers should compare to alternative supplier offers. According to the…...

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Federal legislation gives Illinois $41 million boost in energy assistance

Illinois has received more than $41 million in extra assistance to help low-income consumers pay their electric and gas bills during the pandemic, thanks to the federal stimulus package that passed earlier this spring. The $2 trillion Coronavirus Aid, Relief, and Economic Security (CARES) Act is a wide-ranging package designed…...

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ComEd, Ameren file for electric rate decreases (yes, you read that right!)

Electric utilities ComEd and Ameren Illinois have both filed for rate decreases before the Illinois Commerce Commission (ICC)—$11.5 million and $45.3 million, respectively. Both requests will be reviewed by the Commission and decided on in December. ComEd’s cut, its third rate decrease in a row and fifth in 10 years,…...

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Struggling to pay your bills? These resources can help

With uncertain times come uncertain finances. Due to the public health emergency, you may have been laid off, your hours may have been cut, or you may have accrued unexpected medical expenses. Whatever the reason, paying your utility bills shouldn’t cause additional financial stress. These programs may be able to…...

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Are you being overcharged? Send us your bills

The last thing anybody needs in the middle of this crisis is to pay high utility bills. That’s why we’re continuing to analyze bills for Illinois consumers. “I’m afraid they may be overcharging me,” said one consumer who emailed her gas and electric bills to us. She was right: An…...

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Overpaying by $4.4 billion? New report shows why we need electricity market reforms

We’re paying $4.4 billion more for electricity than we need to be. According to a new report, consumers all over the U.S.—including northern Illinois—are overpaying for a “capacity” charge that’s hidden on most electric bills. This is a major reason why CUB is fighting for the electricity-market reform provisions in…...

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A special announcement for you

As we celebrate CUB’s 35th anniversary, we have good news to share this month: A generous Illinois family has confirmed that it is giving us a second gift to match your contributions in memory of a loved one. In addition to helping fund 500 money-saving events (and free LEDs for…...

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CUB “helped save my company from bankruptcy”

Kudos to Annie, CUB’s Bilingual Consumer Rights Specialist! She helped Devin correct an $82,000 mistake by ComEd that threatened to shut down his small business. “CUB is a vital resource. You guys helped save my company from bankruptcy,” Devin said. And kudos to you too! The support of Illinois consumers…...

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