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The forecast is sunny for La Grange principal’s electric bills

When Tim Sheldon moved to La Grange from a multi-unit building in Chicago two years ago, he finally got the opportunity to install solar panels, something he had been interested in for years. “In one hour the sun showers us with enough energy to power us for a year, we…...

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[New Info] Picking ComEd Customer Pockets

UPDATE: Today, CUB’s lawyers are filing comments before the Federal Energy Regulatory Commission (FERC). We’re protesting a proposal that CUB Executive Director Dave Kolata told Crain’s Chicago Business could have “devastating consequences for Illinois consumers.” And we need your help! For months we’ve been warning that a plan to redesign the nation’s…...

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CUB saves consumer from $1,400 in charges from a bad electric/gas deal

Ruben H. of Chicago found out why his gas and electric bills were getting so high through his landlord: He had been enrolled with an alternative supplier, Direct Energy, since 2015. And he paid nearly twice what the utilities charge. He called ComEd and Peoples Gas, and then contacted Direct…...

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CUB to the rescue: ID theft leads to no service for ComEd customer

Why was an $813 balance added to Surrina H.’s ComEd bill? The charges were tied to a Chicago address where she had never lived. While trying to resolve the identity theft issue, ComEd disconnected her service and she was left without service for days. “ComEd was not really responding,” she…...

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CUB to the rescue: A commercial rate for a residential space?

Gabriele was a charged a $1,200 deposit for using a commercial space, but argued she was just a residential customer. She had been using a previous owner’s storefront window space for family gatherings, kids’ art activities and meetings. With no business license, the space was not being used to sell…...

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Customer wrongly charged for closed ComEd account

Linda’s son authorized her to manage his ComEd account since he travels often and typically is not home. The Bolingbrook woman was living with her son, but owned a property where the tenant had moved without warning and left the lights on. ComEd charged Linda’s property balance of $1,751.36 to her…...

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ComEd account fraudulently opened under customer’s name

While refinancing her home, Chicago resident Jessica Torf noticed her credit score was going down due to a $2,700 ComEd balance. After checking some overlooked mail, Jessica noticed multiple accounts were opened in her name at different addresses. She filed an identity theft claim and emailed ComEd her personal documents and…...

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Breaking: New electricity prices

Did you know your utility’s electricity rate is changing on October 1? Read “5 Facts about ComEd’s New Rate” and we’ll send you CUB’s fact sheet on avoiding rip-offs from alternative electric suppliers. Ameren customers, read “5 Facts about Ameren’s New Rate” and we’ll also send you CUB’s fact sheet on avoiding rip-offs from alternative…...

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CUB General Counsel Report by Julie Soderna

CUB Executive Director David Kolata has asked me to prepare a General Counsel’s Report to outline for our most generous supporters the work we’ve been doing in 2018: Senior Attorney Kelly Turner and I are pleased that so far this year we’ve helped cut Nicor’s proposed rate hike by $115 million and…...

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The fight before FERC, explained

What is capacity, and what does it mean for your ComEd bills? An unusual battle is shaping up before the Federal Energy Regulatory Commission (FERC), one that could undermine Illinois’ energy policy and send ComEd bills skyrocketing if out-of-state fossil-fuel generators get their way. Specifically, they want to change the…...

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