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A gift from CUB!

As a special offer in September only, you can earn a gift with a donation of $30 or more. It’s a 3-in-1 cellphone charging cable in a sporty CUB pouch. You’ll have the power to charge your phone and charge the fight for lower utility bills! The pouch will keep all…...

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DEA uncovers scam that could net you a refund

AT&T has agreed to pay nearly $7.8 million to settle government allegations that the phone giant allowed scammers to charge some customers about $9 a month for a fake directory assistance service, uncovered in a sting from, of all places, the Drug Enforcement Agency. The settlement, announced by the Federal Communications Commission…...

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Sign our petition: Free us from cable box fees!

The Federal Communications Commission (FCC) wants to break Pay TV’s hold on the traditional set-top box market. And that could be good news to customers, who pay about $20 billion each year to rent the boxes. The proposal developed by FCC Chairman Tom Wheeler could face a vote at a…...

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Are you due for an AT&T refund?

AT&T has agreed to pay nearly $7.8 million to settle government allegations that the phone giant allowed scammers to charge some customers about $9 a month for a fake directory assistance service. The settlement, announced by the Federal Communications Commission (FCC) in August, is the latest action against the “cramming” scam. Cramming is…...

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iPhone customer “filled with glee” after avoiding $999 fee

Thanks to CUB’s help, a Chicago woman saved almost $1,000. According to a CUB complaint, Doretha started experiencing problems with her iPhone this past June—but an AT&T agent told her she qualified for a new phone. The only reason she considered the offer, Annie said, is because AT&T said she…...

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Efficiency helps CUB winner cut power bills by $50

It’s been 40 years since Henry Kelso has won anything, which explains why he was shocked to learn he had won The CUB Voice Green Giveaway. The East Galesburg resident was randomly selected from 253 CUB members to win $100 and a solar cell phone charger in the watchdog group’s summer giveaway.…...

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South suburban mom scores smart thermostat

Saving energy and money have always been top priorities for Anam El-Jabli and her family. But the purchase of a new air conditioner last year made it hard for them to afford other appliances. Then the stay-at-home mom read about CUB’s Smart Thermostat Giveaway in the group’s weekly e-newsletter. “I’m an active follower…...

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Q&A: The Attorney General’s Settlement with Ethical Electric

Illinois Attorney General Lisa Madigan has reached a settlement with a Washington, D.C.-based  alternative electricity supplier, Ethical Electric Inc., for misleading direct mail solicitations of its “green” offers. Under the settlement, Ethical, which has been a top source of consumer questions or complaints to CUB, promises to pay customers refunds.…...

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90-year-old winner of CUB’s $100 giveaway says ‘Wow!’

By Sagar Dommaraju A 90-year-old CUB member was shocked to hear that her commitment to fighting rate hikes had just won her $100. Marian signed this petition to Illinois leaders in a special CUB Voice that was sent out recently: Please stand with CUB! Fight rate hikes and push for better energy efficiency…...

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CUB, NBC 5 Help a Couple Get a $1,500 Refund

By Sagar Dommaraju If you’re looking for a good reason to read your electricity and gas bills, just check out Vicki and Jim Pelton’s story.  The retired Ottawa couple overpaid by $1,500, until CUB and a TV station worked to get them a full refund after 17 months of inflated…...

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