WGN news last night ran a story that featured CUB’s petition to the Federal Communications Commission to ask for protections for cellphone data customers. The story profiles several customers receiving exorbitant bills for data overages, when they said they barely used their data at all. If you haven’t already, sign our…...
Live in Illinois? Your Energy Data May be Easier for You to Access than Ever Before
By: David Kolata and Andrew Barbeau Knowledge is power – especially when it comes to electricity. And as Illinois’ biggest electric utility installs 4 million new digital, advanced meters across the state, people are on the brink of obtaining the intelligence they need to maximize the benefits of this smart…...
Security for your smartphone
What is your smartphone worth? How about the personal data your smartphone houses—including personal account numbers, birthdate, and passwords? The answer is probably, “A lot.” That’s why it’s essential to protect your smart device from theft and data breaches. Follow these tips to ensure your phone and data don’t end up…...
The deal with data
When Verizon announced last week that it would do away with cumbersome long-term cellphone contracts, the company also unveiled another big change: the end of unlimited data plans. This follows other major carriers, like AT&T, who have also been phasing out unlimited data plans in favor of tiered data packages to best fit customer…...
AT&T Mobility faces $100M fine for misleading consumers
Feel like your mobile Internet connection has been slower than usual? Well, if you’re an AT&T Mobility customer, that may be the case. The Federal Communications Commission (FCC) plans to slap AT&T Mobility with a $100 million fine for allegedly “throttling” speeds for unlimited data customers— the largest fine ever of its…...
Got a smartphone? You’re probably overpaying for data
Illinois consumers are overspending on cellphone data plans by $1.4 billion dollars each year. That’s according to a report released today by CUB and wireless research firm Validas. The report, based on an analysis of more than 100,000 wireless bills nationwide, shows that the vast majority of cellphone users are…...