Search Results for: "consumer alert"

With consumers facing higher heating bills this winter due to skyrocketing natural gas prices and aggressive utility spending, CUB released tips to help consumers get through an expensive winter. The watchdog has set up a special online resource, CUBHelpCenter.com, which explains why gas bills are high and offers safety and efficiency tips. In its Short-Term Energy Outlook in November, the…

As Illinois utility customers enter their twelfth straight month of high heating prices, the Citizens Utility Board (CUB) issued a consumer alert to warn natural gas customers about pervasive myths that could ultimately hurt their bottom lines. (Watch CUB’s video on three actions you can take to fight high gas bills.) About 80 percent of Illinois homes heat with natural…

With Chicago-area consumers facing the possibility of hundreds of dollars in higher heating bills this winter due to skyrocketing natural gas prices and out-of-control utility spending, the Citizens Utility Board (CUB) on Monday launched an online help center to advise gas customers on how to soften the blow of these potentially crippling cost increases. The news comes as Illinois saw…

Several major Illinois utilities are increasing their natural gas prices by about 40 percent to 69 percent on April 1, a lingering effect of February’s volatile winter weather that crippled the nation’s gas supply and caused massive blackouts in Texas. Last month, dangerously low temperatures and up to a foot of snow prompted Illinois Gov. J.B. Pritzker to issue a…

…across the nation are reporting soaring wholesale costs, and without federal intervention, those increased prices could result in higher utility bills for Illinois residents in the coming weeks.” Responding to the governor’s proclamation CUB issued a consumer alert with tips on how to stay safe and warm. Don’t take risks. Don’t use your oven to heat your home. If you…

Breaking News Update, Nov. 5: Victory for Consumers! The Illinois Commerce Commission voted 3-2 today to keep the moratorium in place. Thank you to all the Illinoisans who used CUB’s Action Network to help send 1,000 messages to state regulators in favor of keeping the ban in place. Your activism makes a difference! Since the COVID-19 pandemic hit Illinois back…

AT&T is phasing out its Access program after four years of offering discounted high-speed Internet and Wi-Fi service to eligible consumers. AT&T will no longer be taking Access applications after April 2020. However, people who sign up between now and April 2020 are still eligible for a year of Access benefits. For example, if you sign up for Access on…

…(supply costs) and raise ComEd bills by up to $864 million a year. Read CUB’s consumer alert. CUB General Counsel Julie Soderna. Now back to the good news: ComEd’s delivery rates are expected to be reduced by at least $16.5 million on January 1. Ameren’s delivery rates will be cut by at least $7.22 million. That’s the report from CUB…

…deals this summer. Read more about these prices and order our FREE 37-page booklet about your rights as a gas/electric customer, and how to avoid rip-offs. Historic consumer protections Good news! Illinois consumers have won a big victory against electric and gas rip-offs. Read CUB’s statement. Consumer alert CUB is warning consumers about rip-offs this summer. Read our consumer alert….

…consumers are at heightened risk of rip-offs in the months before a historic Illinois law—one of the toughest in the nation—cracks down on dishonest sales tactics, the Citizens Utility Board (CUB) warned Tuesday. In addition to issuing a consumer alert, the watchdog also released a free, 37-page online “Gas & Electric Guide,” at CUBHelpCenter.com, which educates consumers about their rights…