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Search Results for: pipp

What you need to know about ComEd’s billing change

…new account number and your monthly billing amount will be reviewed every three months. If you are on budget billing and Percentage of Income Payment Plan (PIPP) or the Supplemental Arrearage Reduction Program (SARP) payment assistance plan, your budget billing will remain on the six-month review schedule. Payment Assistance customers: If you receive support from the Low Income Home Energy…

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Consumer advocates to Illinois utilities: Pause shut-offs in storm-ravaged areas

…task of clean-up and restoration of their living spaces.” In addition to a moratorium on shutoffs, consumer advocates also called on local utilities to offer any other support that would be helpful, including more lenient, consumer-friendly payment plans; more assistance to pay off bills; protecting the status of customers who are on the Percentage of Income Payment Plan (PIPP); and…

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CUB Q&A: Peoria’s Power Deal

…participating in the Percentage of Income Payment Plan (PIPP) or Customer Assistance Programs (CAP). Also, to the extent they can be identified, customers who are behind on payments to the utility will be excluded or declined enrollment into the community aggregation program. Customers already with an alternative supplier are not eligible for automatic enrollment but can join at any time…

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Alert: LIHEAP has reopened applications

…the Percentage of Income Payment Plan, or PIPP, is not being offered to new customers. PIPP allows customers of certain utilities to pay a percentage of their income and receive a monthly benefit toward their utility bill. Current PIPP participants will be able to continue on the program. There still is other LIHEAP funding available, so CUB encourages people to…

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Alert: CUB urges struggling consumers to call their utilities before key protections expire July 31

…or the Percentage of Income Payment Plan (PIPP). ComEd: LIHEAP or PIPP customers can receive Deferred Payment Arrangements (DPAs) of 12 months, with no down payment, available through July 31. All other residential customers can sign up for a DPA of up to 12 months with 10 percent down until July 31. Ameren: The utility has publicly said qualified Ameren…

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Consumer advocates secure utility protections after hard winter

…Specifically, this covers customers who in 2022 have applied for or are receiving benefits through the Low Income Home Energy Assistance Program (LIHEAP) or the Percentage of Income Payment Plan (PIPP). Contact your utility to confirm eligibility. Special payment plans to pay off past-due bills ComEd: LIHEAP or PIPP customers can receive Deferred Payment Arrangements (DPAs) of 12 months, with…

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Energy assistance updates, tips to keep your utility service on during the pandemic

…disconnection list based on arrearages, as well as those who have received state energy assistance through LIHEAP or the Percentage of Income Payment Plan (PIPP) between October 1, 2018 and June 30, 2021. The Illinois Department of Commerce and Economic Opportunity (DCEO) is working with utility companies and local agencies to process invoices and credit customer accounts. The utility will…

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COVID-19: Protections for Utility Customers

…the Percentage of Income Payment Plan (PIPP), and steps to ensure PIPP funds are protected from being used for other purposes in the state budget process. PIPP gives assistance to fixed-income consumers as long as they consistently pay a percentage of their energy bill. The plan was negotiated among Illinois’ major utilities and a coalition of consumer advocates and government…

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Consumer advocates fight for extended COVID-19 protections for utility customers

…communities are being hit the hardest by utility bills and collection procedures. Utilities have also been discussing how to improve the affordability of utility service for low-income consumers. That would include discussing a low-income discount as well as arrearage-reduction programs. It also would examine how to improve the effectiveness of the Percentage of Income Payment Plan (PIPP) and to protect…

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A model for the nation: Consumer advocates announce historic COVID-19 relief plan for Illinois utility customers

…programs. It also would examine how to improve the effectiveness of the Percentage of Income Payment Plan (PIPP), and to protect its funding from being used for other purposes in the state budget process. The PIPP, a program supported by consumer advocates, gives financial assistance to fixed-income consumers as long as they consistently pay a percentage of their energy bill….

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