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Gas prices still skyrocketing–thank goodness winter is ending

Winter is ending, and hopefully warm weather is on the way, because natural gas prices continue to be through the roof.  About 80 percent of Illinois homes heat with natural gas, and this has been their most expensive winter since the cold season of 2008-09.  Illinois’ natural gas utilities file…...

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Urge Springfield To Fight Misleading Marketing

We’re asking you to join the fight against misleading marketing today. House Bill 4281 would prohibit a “non-utility individual, business, or entity” from using “a public utility name or logo, in whole or in part, in any manner to market, solicit, sell or bill for a home (i) insurance, (ii)…...

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CUB Q&A: Illinois American Water’s rate-hike request  

What happened?  In February, Illinois American Water filed for a $87.4 million increase in rates before the Illinois Commerce Commission (ICC). How much will this cost customers? The rate hike includes a $65.7 million, or 27 percent, increase in water service rates and a $21.7 million, or 59 percent, increase in…...

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UN report: Climate disasters are likely to get worse–we must act now

With increasingly cold winters and hotter summers, Illinois consumers face the prospect of higher and higher gas and electric bills. It’s likely to get worse, according to the latest climate report by the United Nations, but we still have time to act.  The United Nations Intergovernmental Panel on Climate Change…...

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Struggling with your bills? Take these three actions

If you’re struggling to pay your utility bills during this expensive winter, you’re not alone. CUB has some guidance on what steps to take. 1) Call Your Utility. As the utility company is the entity issuing the bill and the only entity with access to your account, your first call—no…...

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Crain’s Chicago Business: City of Chicago, Illinois AG call for far higher ComEd bribery rebate

The Illinois attorney general’s office and the city of Chicago yesterday urged the Illinois Commerce Commission to more than double the refund Commonwealth Edison should make to ratepayers over its admitted bribery scheme. In testimony filed with the ICC, the state’s chief consumer advocate, the city and the Citizens Utility…...

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Q&A: What is the QIP surcharge on my gas bill?

What is the QIP surcharge? The Qualified Infrastructure Plant, or QIP, fee is charged by Ameren Illinois, Nicor Gas and Peoples Gas, the three biggest gas utilities in Illinois. It covers certain costs associated with replacing natural gas pipes and other work on the utilities’ gas delivery system. You may…...

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New electric rates for ComEd and Ameren customers in 2022

As of Jan. 1, ComEd and Ameren are charging new electricity rates. CUB breaks it all down.   DELIVERY RATES What are delivery rates?  Electric bills have two parts: delivery and supply. All of us pay delivery rates to cover the utilities’ costs of sending electricity over their wires to our…...

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Top consumer battles of 2022

2021 was a year of rate hike battles and the fight to pass the Climate & Equitable Jobs Act. In the new year, we plan to staff hundreds of free events, and handle more than one thousand inquiries from Illinois consumers with complaints or questions about their utility service–and we…...

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Tips in the aftermath of a storm

We are seeing more and more examples of violent, dangerous and disruptive weather. Some utility-related tips and resources in the aftermath of a storm: What safety precautions should I take after a storm?  Never approach a downed power line, always assume it’s energized and extremely dangerous. Call your utility immediately…...

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