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We have a winner in our smart thermostat solar eclipse giveaway!

Congratulations to Sarah from Evanston for being selected to receive a smart thermostat as part of our special solar eclipse giveaway. Although she said she isn’t “quotable,” Sarah said she was grateful for the work CUB has done. “I do appreciate all the hard work CUB puts forth into trying…...

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6 reasons AT&T’s legislation should make you MAD

1) Utilities get an exemption: The legislation contains a four- to five-year exemption for key customers, such as utilities. It proves copper landlines still play a key role—and it also begs the question: If it’s so important to protect landline service for those customers, then why not for the millions…...

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AT&T: Consumer’s Choice plans end Nov. 17

What happened? In a letter sent to consumers, AT&T announced that as of Nov. 17, 2017, the company’s Consumer’s Choice plans, Illinois’ best local phone deals, will end. Why is this happening? In July, the Illinois General Assembly passed a rewrite of the state Telecommunications Act that eliminated the requirement…...

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What do you need to know about the upcoming solar eclipse?

What’s happening?  On Monday, Aug. 21, a total solar eclipse will pass over the continental U.S. for the first time since 1979—and a 70-mile swath of Southern Illinois (including Carbondale, Carterville, Makanda and Waterloo) will be among the nation’s best places to see it. In fact, the Makanda area will…...

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Your landline stories

Over the past couple of months, CUB has been collecting your stories about why you need to keep traditional landline service an option in Illinois. Here are some of the hundreds of messages we’ve received: My landline gives me an extra feeling of security. Cellphones are great when out but…...

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CUB Giveaway: Celebrate the solar eclipse!

Monday, Aug. 21 is a big day—the first time in nearly 40 years we’ll experience a total solar eclipse. That’s right, day will become like night—and Illinois is one of the best places in the country to see it! (WARNING: Make sure you have eye protection!) At CUB, we’ll use…...

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Don’t fall for these energy efficiency myths

There’s a lot of information out there about what you should do to keep your home more efficient. Unfortunately, a lot of it is untrue or misleading. Here are some of the most common or misleading energy efficiency myths CUB found, so you can avoid the mistakes and still save…...

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Tell Congress: Reform pay TV

In a quick poll CUB released last week, 98 percent of you showed support for a “Pay TV Customer’s Bill of Rights”! This week, we want to share those results with Illinois’ Congressional Delegation, and urge it to push for consumer protections for pay TV customers. Here’s the question we…...

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Does Illinois support cable reforms?

Answer our quick poll and next week we’ll share the results with Illinois’ Congressional delegation. Do you want Congress to pass a “Pay TV Customer’s Bill of Rights,” including the following reforms:     Requiring Pay TV companies to offer a basic, low-cost package. Reducing or eliminating excessive charges, such as cable…...

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Tell us your landline story

How do people feel about losing their landline phone service? “They’re terrified,” Julie Vahling, AARP Illinois associate state director, said in a recent TV interview. We want to hear how YOU feel. AT&T has won state legislation to eventually end landline phone service in Illinois—but it still needs to get…...

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