We are seeing more and more examples of violent, dangerous and disruptive weather. Some utility-related tips and resources in the aftermath of a storm: What safety precautions should I take after a storm? Never approach a downed power line, always assume it’s energized and extremely dangerous. Call your utility immediately…...
The dos and don’ts of robocalls
Do you get several calls a day from “Scam Likely?” That probably means your number is targeted by robocalls–prerecorded messages from computer generated dialers. Robocalls are irritating, costly, and often illegal. In fact, the call blocking app TrueCaller found that consumers had already lost nearly $30 billion in the first…...
Helpful information and tips on wireless 9-1-1
By Joseph Giamberdino Calling 911 on a traditional landline phone means the dispatcher can automatically trace your call to the exact address–but most emergency calls are now made with a cellphone. Wireless 911 is not 100 percent accurate. Here’s what you should know about mobile cellphones and emergency calls. Who…...
Beware: Don’t fall victim to a Coronavirus scam
Fraudsters are using the public health emergency to steal our money and personal information. Illinois Attorney General Kwame Raoul has warned residents to exercise caution with phone, text and email solicitations for money or personal information that are tied to the COVID-19 pandemic. Protect yourself from scams by reading our…...
What do you need to know about the upcoming solar eclipse?
What’s happening? On Monday, Aug. 21, a total solar eclipse will pass over the continental U.S. for the first time since 1979—and a 70-mile swath of Southern Illinois (including Carbondale, Carterville, Makanda and Waterloo) will be among the nation’s best places to see it. In fact, the Makanda area will…...
Storm safety tips
As the storms roll in, so does the risk of lightning, downed power lines, flooding and other electrical hazards. Follow these tips to protect yourself (and share with your neighbors too!): Downed power lines. The human body is a natural conductor of electricity, so downed power lines present a major…...