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CUB Executive Director’s mid-year report

CUB’s legal team gets the headlines with the big victories, but our consumer advocacy and outreach teams offer vital help to individual consumers on a daily basis. The Chicago Tribune’s Help Squad profiled a recent CUB utility-bill clinic. We hold hundreds of events like this each year! Here’s what you and CUB…...

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We have a winner in our rate-hike battle survey giveaway!

Congratulations to Karen of Chicago, who won $100 off her utility bills after answering our recent survey asking people to choose the biggest rate-hike battle facing Illinois. (Nicor Gas’ $208.5 million rate hike was chosen.) Here’s how Karen responded to the news: “It feels great to win the giveaway… I am…...

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We have a winner from our cellphone survey!

Congratulations to Jane from Northbrook, who was selected to get $50 off her cellphone bill after taking our cellphone survey about what parts of cellphone service were most frustrating. Her response when told she had been selected? “My husband and I are members of CUB! We have been so happy…...

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LAST CHANCE to get $50 off your cellphone bill!

If you haven’t gotten a chance to take our survey about cellphone company satisfaction, this is your last opportunity. As a thank you for participating, one person will be randomly selected to get $50 off their cellphone bill!  Act now—what’s the most annoying thing about your cellphone plan?   ...

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Take action now! Tell the House—oppose or fix AT&T’s bill, SB 1839

AT&T is pushing state legislation (SB 1839) that would strip Illinois’ Telecom Act of key consumer protections, and eventually end traditional landline service for 1.2 million business and residential customers who still use it. Here’s why you should oppose AT&T’s bill, even if you don’t have a landline: It poses…...

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New Ameren supply rate

People have been calling CUB wanting to know what Ameren’s new summer power price will be. Now we know! The price, effective June 1, is: 5.369 cents/kilowatt-hour (kWh) What you need to know: *If you are an Ameren supply customer—meaning if you are NOT with an alternative supplier—this is what you…...

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How to make your home bearable in a heat wave

With potentially dangerous heat on the horizon as the summer months come into focus, CUB has tips on how residents can keep their homes cool, safe and energy efficient. Remember these to stay comfortable during the dog days of summer: –Raising your thermostat by only two degrees and using a…...

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Illinois Internet Update

Update on the battle to protect our Internet: The Federal Communications Commission (FCC) this week formally voted to move forward with a proposal to gut Internet consumer protections called “net neutrality.” We want to thank the 2,000 people who signed our initial petition earlier this month. Here’s why it’s important…...

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Slay “vampire power” with smart power strips

Appliances and electronics can suck up power even when you’re not using them. This wasteful “phantom” or “vampire” power can account for up to 20 percent of residential energy use. But a smart power strip can help tame this problem. It saves energy on devices that are on stand-by—they’re plugged in and…...

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Decrease means new ComEd delivery rates

CUB Note: The following article only deals with delivery rates—what you pay ComEd to deliver power to your homes. As for another part of the bill, we are waiting to hear what ComEd’s new supply rate—what you pay for the actual electricity—will be on June 1. We expect to learn…...

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