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CUB to participate in City of Chicago ‘Mobile City Hall’ events

The Citizens Utility Board (CUB) has been invited to participate in City Clerk of Chicago Anna Valencia’s Mobile City Hall initiative beginning this Saturday, Sept. 25.   Each event will bring community resources and city departments directly to residents who are unable to commute downtown. CUB will have a table at…...

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Forreston resident wins Best Energy Efficiency Tips contest

Congratulations to Geraldine of Forreston, IL on winning our Best Energy Efficiency Tip contest! A long time CUB member, she was randomly selected out of several participants to win $100 off of her utility bills. Check out the winning entry: “Use the air conditioner for brief periods (about 15 minutes…...

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General Assembly passes historic energy bill: Now begins the hard work of implementation

The General Assembly has passed landmark energy legislation that consumer and environmental advocates have worked for years to achieve. The Climate and Equitable Jobs Act puts Illinois on a path to 100 percent clean energy while implementing the strongest utility ethics reforms and energy efficiency provisions in state history. And…...

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Alternative supplier agrees to pay $300,000 settlement

Alternative electric supplier Star Energy Partners LLC will pay a $300,000 settlement for alleged misleading marketing practices and agreed to stop pitching its products or enrolling customers in Illinois for two years. The Illinois Commerce Commission (ICC) approved the settlement, which was negotiated by consumer advocates, including utility watchdog Citizens…...

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Helpful CUB events in September

Sadly, there are just a few weeks left of summer, but we have a number of events organized to help you learn more about consumer protections and ways to save on your utility bills as we enter fall.  Check out our list of major events to see which one catches…...

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CUB, other advocates race against clock: General Assembly tries one more time to pass strong clean energy bill

UPDATE:  Early this morning, the Illinois Senate passed comprehensive clean energy legislation (Senate Bill 18) and sent it to the state House of Representatives. (The vote was 39-16-2.) That came after days of negotiations and two hearings by the Senate Committee on Energy and Public Utilities. While there is broad agreement…...

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New crisis program to provide water bill assistance

Help is on the way for thousands of Illinois households struggling with their water and wastewater bills during the pandemic. The U.S. Department of Health and Human Services has created the Low Income Household Water Assistance Program (LIHWAP) as a two-year crisis program providing benefits for water customers in need…...

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Download a free CUB window sign and tell marketers “no thanks”

With the possible return of door-to-door marketing on the horizon, we’ve put together a free window sign for consumers to give a message to unwanted visitors.  Download our “No Solicitors” window sign, print it out at home, and place it in your window. It’s that easy!  Remember: you don’t have…...

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Chicago resident wins thermostat quiz

Congratulations to Carol of Chicago for winning CUB’s Thermostat Quiz! She was randomly selected out of hundreds of participants to win $100. “CUB is my go-to organization for information and savings on many fronts—cell phone, cutting cable, etc. I follow [their] legislative work on utilities and energy. We need [them],”…...

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A no-cost CUB service just for you: Free utility-bill analysis

Are you paying too much with an alternative supplier? Want to know about efficiency programs that can help you save money? Do you just need some reassurance that nothing’s wrong with your bill? You’re in luck; we’ve created a free CUB service to help Illinois consumers during the pandemic: remote…...

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