A recent CUB Facebook poll asked people what was most annoying about their cellphones. Guess what aggravation took top honors? 1) High Bills: According to CTIA data, consumers with smartphones–such as an iPhone, Android, or Blackberry–use an average of about 800 MB of data per month. That’s far less than the standard 2…...
The ‘un-carrier’ under fire over the cellphone industry’s uncomfortable truth
A federal lawsuit accusing T-Mobile of profiting off a scam called “cramming” shines a spotlight on an uncomfortable truth in the cellphone industry: Wireless companies can make lots of money off of so-called third-party charges–even when they’re fraudulent. Cramming is when third-party companies throw charges on your bill for services you didn’t authorize.…...
5 security tips for your cell phone
With maps, music, cameras, web browsing, and email capabilities, owning a cell phone can make you feel pretty invincible. But did you know that your mobile phone can also leave you vulnerable to scary viruses and identity theft? When we think “Internet security,” our thoughts often don’t stray from our…...
CUB helps a grieving husband
After Aurora resident William Schweihs lost his wife, Louise, in April,he didn’t expect the headache he received from Verizon. Fortunately, CUB was there to help. William’s wife had been on a prepaid cellphone plan with Verizon, and her plan required her to maintain a balance to pay for her use. So…...
Giving Tuesday: For CUB, ALL the battles are big
In honor of “Giving Tuesday”–the national day to support nonprofits–CUB has created this nifty Holiday eCard, with the CFL candle theme, pictured here. It allows people to honor friends and family this Holiday season–and support CUB’s fight for lower utility bills. That fight made headlines this year, as we helped to…...
