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Anatomy of a Bad Deal

When Robert Smith’s gas bills suddenly shot up, he was confused. He was supposed to be paying less for gas with alternative gas supplier Energy Rewards than with the regulated utility in his area, Nicor. So he sat down to compare what he had been paying with Energy Rewards to…...

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Tell big TV companies: Be truthful with your customers!

Big companies like AT&T and Comcast like to jack up our TV/internet bills by slapping us with sneaky fees. These add-ons have official-sounding names like “regional sports fee” or “broadcast TV surcharge,” but don’t be fooled: These are NOT government charges! These company-imposed fees allow big corporations to hide the true…...

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Eco-friendly green gadgets for summer

As we ease into summer, the warm months ahead are a great opportunity to incorporate some “cool” eco-friendly items into your routine. Here are some green gadgets that will sustain you–and the environment–all summer. Smartphone sprinkler systems The Green IQ Smart Sprinkler allows you to control how your lawn is…...

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Low supplier rates don’t guarantee big savings

Consumers sometimes enroll with alternative suppliers because the rates appear lower than the regulated utility, but be careful that such plans could have an additional monthly fee. Every week, I update fact sheets listing alternative supplier prices, compared with the the rates of regulated utilities. By my count, about a…...

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Water efficiency pays, just ask this CUB volunteer

Water efficiency does pay, at least that’s what CUB volunteer Joseph Chang thinks. Joseph, an environmental project engineer with a background in water and waste engineering, came to CUB in February. He was looking for a way to put his data analytics background to good use in an area of…...

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Tell the White House: no bailouts for failing nuclear and coal plants

President Trump is considering a bailout of struggling nuclear and coal plants across the country to prevent a (non-existent) “grid emergency”. If the plan goes through, parts of the power sector would be nationalized for the next two years. For consumers, that means possibly paying billions of dollars more to prop…...

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Save water and money with Chicago’s MeterSave program

The City of Chicago offers residential single-family and two-flat homeowners the option of having a water meter installed to help them save water–and money–through the MeterSave program. Water bills in homes without meters are tied to to various factors, from building size to number of plumbing fixtures. But with a water…...

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Big drop in Ameren power price

Good news: Ameren Illinois’ power price is going DOWN significantly June 1. As a watchdog that fought for market reforms, CUB is pleased that the hard work of consumer advocates is paying off. Bad news: Ameren has proposed two rate hikes for 2019. Please, read about Ameren’s lower electricity price, and, if you haven’t already,…...

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ComEd power price going up

Big developments on your ComEd bills: One part of your bill went DOWN, another is going UP—and it could get even worse if some giant power generators get their way in Washington. Read what’s happening to your ComEd bills, and, if you haven’t already, please sign our petition against two proposals in Washington that…...

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CUB shows AT&T customer how to cut long-distance bill in half

Thanks to Palos Township, CUB showed an AT&T customer how to cut her long-distance bill in half (and then some). The township organized a CUB utility bill clinic in Palos Hills this week. These days, CUB’s clinics typically focus on gas and electric bills, but we’re prepared to handle telecom…...

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