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Congrats, Carole!

The loyalty of CUB members is simply astounding. Take for example Carole J. of Elgin, who has been a CUB supporter ever since the organization helped her dispute a hefty utility bill years ago. “I wasn’t even a member back then,” she says, “but I have been a member ever since.” We wanted to…...

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C’mon! ComEd asks for $275 million rate hike

ComEd has put in another request for a rate hike–this one for $275 million, to take effect in January. That’s the last news anybody wants to hear after our brutal winter. Here’s CUB’s statement: “Today, Commonwealth Edison asked for a $275 million rate hike to pay for upgrades to its…...

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It’s not a designer handbag, it’s natural gas!

Jason Knowles, a sharp reporter for ABC 7’s I-Team, did a hard-hitting report this week on high natural gas rates from unregulated suppliers in the Chicago region. Jason’s interview with a consumer whose gas bill skyrocketed featured this wonderful quote: “It’s not a designer handbag that you can charge what…...

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Add your name to the fight!

More than 1,000 CUB followers have told the FCC: Reject the proposed $45 billion Comcast/Time Warner Cable merger, or force the companies to make major concessions. Sign our petition! Why is this such a big deal? First of all, the No. 1 cable company is buying the No. 2, and the No. 1 broadband…...

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You’ll need an aspirin for these headaches

At CUB, we couldn’t do the work we do—saving individual  consumers hundreds of dollars on their utility bills, advocating for consumer protections in Springfield, and fighting rate-hike hungry energy companies—without support and input from our members.  That’s why we sent a survey out last November asking you  to rate your…...

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Support or Scam?

Think twice before you answer any calls from people claiming to be “customer support.”  They could be trying to scam you! In our recent scam alert survey, respondents alerted us to some new and nasty cons making the rounds.  We want to give consumers a heads-up about one deception that…...

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Protect my cable!

Comcast announced plans to buy Time Warner Cable in a $45 billion deal that unites the nation’s two largest cable/Internet providers. Before that happens, the Federal Communications Commission (FCC) must approve the merger. Cable customers have for years expressed frustration about lack of options, poor service and astronomical prices.  We can’t…...

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Would the real regulated gas company please stand up?

Annette Evans, consumer rights associate at CUB, recently received a call from a consumer whose gas bill had mysteriously skyrocketed to nearly $600.  After some sleuthing, Annette discovered the culprit: without her knowledge, the consumer had been signed up with Nicor Advanced Energy— an unregulated sister company of the utility…...

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Exelon’s ‘radioactive’ bailout plan?

The electricity market has been very good to ComEd-parent Exelon over the last decade, helping the company reap more than $21 billion in profits thanks to high power prices and its fleet of nuclear power plants. But times have changed: Wholesale prices have fallen, thanks to a surge in natural…...

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Rip-off response

Earlier this week, we issued tips to protect yourself from bad deals in the natural gas market.  More than 1,800 of you responded to our accompanying survey, and about 56 percent of you said you had encountered a pitch from an alternative gas supplier. Here were some of your experiences: “The person…...

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