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We have a winner in our rate-hike battle survey giveaway!

Congratulations to Karen of Chicago, who won $100 off her utility bills after answering our recent survey asking people to choose the biggest rate-hike battle facing Illinois. (Nicor Gas’ $208.5 million rate hike was chosen.) Here’s how Karen responded to the news: “It feels great to win the giveaway… I am…...

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Join CUB’s Community Action Campaign

This June we’re challenging EVERYONE in Chicago to join CUB’s Community Action Campaign. In the battles below, Julie, CUB’s general counsel, is up against the best lawyers the utilities can buy. She can’t beat them alone, which is why you and your neighbors must join the fight. Remember they only win when…...

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Join the fight for stronger electric consumer protections in Illinois

We’ve got breaking news: Unregulated electricity suppliers may launch a summer lobbying campaign to weaken new consumer protections soon to be considered by state lawmakers. We need you to take action. Just days ago, the Illinois Commerce Commission (ICC) took the positive step of approving new rules designed to help…...

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ICC approves new rules to protect electric shoppers

CUB commended the Illinois Commerce Commission (ICC), led by Chairman Brien Sheahan, for advancing new rules designed to help electric customers avoid bad deals from alternative electric suppliers. “We believe a healthy competitive electric market always makes consumer protections a priority,” CUB Executive Director David Kolata said in a statement. “These…...

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CUB Survey: What utility battle is most important to you?

Today, CUB kicks off its month-long Chicago Action Campaign to raise awareness that the utilities are trying to increase your rates by up to $10 billion. We always like to hear from you, so we’re starting the campaign by asking: What utility battle is most important to you? Of course, we’re…...

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We have a winner from our cellphone survey!

Congratulations to Jane from Northbrook, who was selected to get $50 off her cellphone bill after taking our cellphone survey about what parts of cellphone service were most frustrating. Her response when told she had been selected? “My husband and I are members of CUB! We have been so happy…...

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CUB urges governor to veto AT&T dereg bill

AT&T has passed its deregulation bill in the Illinois General Assembly, threatening the end of landline service for customers who need it for a reliable connection to 911 and other vital services. Now, CUB is turning its attention to Gov. Bruce Rauner and asking him to veto the legislation. CUB…...

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LAST CHANCE to get $50 off your cellphone bill!

If you haven’t gotten a chance to take our survey about cellphone company satisfaction, this is your last opportunity. As a thank you for participating, one person will be randomly selected to get $50 off their cellphone bill!  Act now—what’s the most annoying thing about your cellphone plan?   ...

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Take action now! Tell the House—oppose or fix AT&T’s bill, SB 1839

AT&T is pushing state legislation (SB 1839) that would strip Illinois’ Telecom Act of key consumer protections, and eventually end traditional landline service for 1.2 million business and residential customers who still use it. Here’s why you should oppose AT&T’s bill, even if you don’t have a landline: It poses…...

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Take Action: Energy Star on the chopping block

The White House has released its official budget plan, and it calls for eliminating funding for Energy Star—an efficiency program that has cut utility bills by $430 billion. The good news: You can help win this battle by putting pressure on Congress—where there’s already bipartisan support for efficiency. For example, Alaska…...

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