Power outages don’t just happen during storms on balmy summer days. Winter power outages can be more difficult due to the harsh cold. Here are some tips for staying safe if you find yourself caught in one. Getting prepared When a winter storm hits, you may not be able to…...
‘Like magic’: Consumer Advocacy Department captures $108,000+ in savings
Each year, thousands of Illinois consumers contact CUB’s Consumer Advocacy Department (CAD), to ask a question or file a complaint about an electric, gas, or telecom/cable company behaving badly. In 2018 alone, the department saved people more than $108,000, including: • $62,082.76, for an apartment building that was the victim of…...
Thank you
On this week of giving thanks, CUB wants to tell you how grateful we are that you are concerned about the fight for lower utility bills in Illinois. Thank you! Reminder: Next week is “Giving Tuesday” (Nov. 27), the national day for supporting nonprofits. But today we have a special early-bird offer:…...
[Breaking] Fight bad water bill (again)
A few months ago, Gov. Rauner signed a horrible bill—an update to the Water Privatization Act. The bill allows the state’s biggest private water companies to buy up municipal water systems and raise rates for customers across Illinois. Well, there’s an exciting development: Due to a legal technicality, the General Assembly…...
$125+ million in consumer savings in 2018–$20+ billion total!
CUB’s team helped save Illinois consumers more than $125 million in 2018, adding to the $20 billion in savings since the consumer watchdog opened its doors 35 years ago. “We thank Illinois consumers for their generous support,” CUB Executive Director David Kolata said. “CUB members are the heroes in this…...
Q&A on the Capacity Battle
On Tuesday, Nov. 6, CUB filed comments before the Federal Energy Regulatory Commission (FERC), protesting a proposal favored by out-of-state fossil-fuel generators that could undermine Illinois energy policy and send ComEd bills skyrocketing. Specifically, the generators want to change the rules governing a special electricity market—called a “capacity market”—that covers…...

