Congratulations to CUB’s Energy Myths Quiz winners: Regina from Aurora and Patricia of Oak Lawn! They each won $100 off their October utility bills for taking the time to bust some energy myths. Whether you took the quiz or not, check out the answers below to see how your energy…...
Last chance to bust energy myths!
Time’s running out! It’s not too late to take CUB’s quiz and be entered for a chance to win $100 off your utility bills! Discover some of the misconceptions that may be costing you money, and impress your friends and family with your money-saving knowledge. (In fact, we’ve included a bonus question…...
[Call to Action] These Scams Must End
You can help us right a wrong in Illinois. Check out this list of terrible gas supplier deals CUB found consumers paying at one of our utility-bill clinics this year. $1.32 per therm (312% higher than utility rate at the time) $1.16 per therm (262% higher than utility rate at the time) 70¢ per therm (118% higher than utility rate at…...
CUB to the rescue: A commercial rate for a residential space?
Gabriele was a charged a $1,200 deposit for using a commercial space, but argued she was just a residential customer. She had been using a previous owner’s storefront window space for family gatherings, kids’ art activities and meetings. With no business license, the space was not being used to sell…...
Customer wrongly charged for closed ComEd account
Linda’s son authorized her to manage his ComEd account since he travels often and typically is not home. The Bolingbrook woman was living with her son, but owned a property where the tenant had moved without warning and left the lights on. ComEd charged Linda’s property balance of $1,751.36 to her…...
ComEd account fraudulently opened under customer’s name
While refinancing her home, Chicago resident Jessica Torf noticed her credit score was going down due to a $2,700 ComEd balance. After checking some overlooked mail, Jessica noticed multiple accounts were opened in her name at different addresses. She filed an identity theft claim and emailed ComEd her personal documents and…...
