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Shopping for electricity/gas? Become a detail person

We have a database full of people who signed up for what they thought was a good deal from an alternative electric or gas supplier–before they got slammed with an extremely high rate. If you want to shop in the electric or gas markets in Illinois, or if you’re approached…...

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The 5 questions you should ask every time you open your electric or gas bill

CUB staffs more than 400 events a year, which means on average not a day goes by where CUB isn’t somewhere showing someone how to save money. Our utility-bill clinics are great events, but we want to empower consumers to do their own bill analysis. Read our how-to article, “5…...

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Support HB 4819: The fight for net neutrality moves to Illinois

We’ve all read the grim headlines: The Federal Communications Commission (FCC) has ordered “net neutrality” rules to end on April 23. That’s bad news because those consumer protections help keep the Internet affordable and uncensored. But the good news is we have a chance to save net neutrality in Illinois—if…...

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Report from Springfield, by Bryan McDaniel, CUB director of governmental affairs

This is one of my busiest times of the year in Springfield. But I wanted to send you a quick note about one piece of pro-consumer legislation we support in the General Assembly’s spring session. Legislation: House Bill 5101, sponsored by Rep. Marcus C. Evans, Jr., of Chicago PROBLEM: *A state…...

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Stop spending abuses by Peoples Gas: Fight for HB 4898

CUB, AARP Illinois and Illinois PIRG this week held a news conference about the mismanagement and spiraling costs associated with a Peoples Gas plan to replace aging pipes underneath the city. How bad is it? An analysis by Illinois Attorney General Lisa Madigan found that if the program isn’t changed…...

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News Release: Proposed State Law Aims to Quash Spending Abuses by Peoples Gas in Bloated Pipe Replacement Program

A new bill pending in the Illinois General Assembly would eliminate the mechanism Peoples Gas has used to bankroll a pipe-replacement program widely decried for its rampantly escalating cost estimates and chronic waste and mismanagement. The proposed measure, championed by AARP Illinois, the Citizens Utility Board (CUB), and Illinois PIRG,…...

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From the CUB files: The case of the “mixed meter,” and a $495 refund

Each year, thousands of Illinoisans call CUB with complaints or inquiries about their utility companies—that includes Charlene. The 75-year-old condo resident didn’t know why her electric bill had skyrocketed. She cares about efficiency—turns off lights, unplugs unused appliances, sets the thermostat no higher than 68 degrees, and avoids energy guzzlers…...

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She wondered why her electric bill had skyrocketed

By Ivonne Ortiz, Environmental Outreach Coordinator, CUB  Each year, CUB helps thousands of Illinoisans who have complaints/inquiries about their utility companies. Recently, I took the complaint of a ComEd customer who wondered why her power bills were skyrocketing. She lives alone in a condo and hadn’t made any changes to her…...

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CUB statement on Ameren Illinois’ proposed gas rate hike

STATEMENT BY CUB EXECUTIVE DIRECTOR DAVID KOLATA:   Ameren Illinois has proposed a $46.6 million natural gas rate hike. CUB is reviewing the increase, and we will fight every nickel the company can’t justify. While we continue to analyze the proposed increase, we are pleased that Ameren is taking into consideration…...

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Want to win a smart thermostat?

By Anairis Boror, CUB Outreach Assistant As the CUB staffer who helps plan hundreds of money-saving events, I know Illinoisans are hungry for ways to cut their utility bills (especially since the federal government says winter energy costs are up). That’s why today I’m happy to announce CUB’s Winter Giveaway during…...

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