We need your help to defeat House Bill 4508—legislation in Springfield that could raise water rates for a lot of Illinois consumers. Back in 2013, the General Assembly passed legislation that allowed the state’s biggest private water companies (Illinois American Water and Aqua Illinois) to automatically raise their existing customers’…...
Support HB 4819: The fight for net neutrality moves to Illinois
We’ve all read the grim headlines: The Federal Communications Commission (FCC) has ordered “net neutrality” rules to end on April 23. That’s bad news because those consumer protections help keep the Internet affordable and uncensored. But the good news is we have a chance to save net neutrality in Illinois—if…...
Stop spending abuses by Peoples Gas: Fight for HB 4898
CUB, AARP Illinois and Illinois PIRG this week held a news conference about the mismanagement and spiraling costs associated with a Peoples Gas plan to replace aging pipes underneath the city. How bad is it? An analysis by Illinois Attorney General Lisa Madigan found that if the program isn’t changed…...
News Release: Proposed State Law Aims to Quash Spending Abuses by Peoples Gas in Bloated Pipe Replacement Program
A new bill pending in the Illinois General Assembly would eliminate the mechanism Peoples Gas has used to bankroll a pipe-replacement program widely decried for its rampantly escalating cost estimates and chronic waste and mismanagement. The proposed measure, championed by AARP Illinois, the Citizens Utility Board (CUB), and Illinois PIRG,…...
From the CUB files: The case of the “mixed meter,” and a $495 refund
Each year, thousands of Illinoisans call CUB with complaints or inquiries about their utility companies—that includes Charlene. The 75-year-old condo resident didn’t know why her electric bill had skyrocketed. She cares about efficiency—turns off lights, unplugs unused appliances, sets the thermostat no higher than 68 degrees, and avoids energy guzzlers…...
She wondered why her electric bill had skyrocketed
By Ivonne Ortiz, Environmental Outreach Coordinator, CUB Each year, CUB helps thousands of Illinoisans who have complaints/inquiries about their utility companies. Recently, I took the complaint of a ComEd customer who wondered why her power bills were skyrocketing. She lives alone in a condo and hadn’t made any changes to her…...

