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Saved from a high phone bill, retiree says: ‘Illinois consumers need CUB’

By Samantha Vercellino Last October, Chicago retiree Cassandra packed her bags and moved across town to the West Side of the city. She welcomed the change in scenery until she found out a new address also meant she had to switch to pricey digital phone service. Before the move, she…...

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A victory in the battle for a better power market in Central, Southern IL

As Illinoisans prepared for New Year’s Eve revelry, federal regulators handed down an order that we hope will help avoid a repeat of the 30 percent power price spike that hit the Central and Southern parts of the state last summer. On Dec. 31, the Federal Energy Regulatory Commission (FERC) ordered key…...

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CUB proposal: Videotape door-to-door power pitches

Today, we issued a consumer alert urging people to sign CUB’s petition asking the Illinois Commerce Commission (ICC) to require electricity suppliers to videotape their door-to-door electricity pitches. Such a proposal is probably a first in the nation, and the alternative electricity suppliers (of course) are fighting it tooth and nail. This is the latest development in…...

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Security for your smartphone

What is your smartphone worth?  How about the personal data your smartphone houses—including personal account numbers, birthdate, and passwords? The answer is probably, “A lot.”  That’s why it’s essential to protect your smart device from theft and data breaches.  Follow these tips to ensure your phone and data don’t end up…...

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Join the fight for affordable electric/gas bills

Today, we’re urging electricity customers across the state to sign petitions to the Illinois Commerce Commission (ICC), based on two recent ICC votes. The good news is that on Dec. 9, the ICC voted for a $66.7 million rate cut for ComEd customers. Rates were expected to go down, but…...

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A ‘greener’ take on this year’s holiday gift giving

By Samantha Vercellino Gift shopping can be stressful, especially when the holiday is right around the corner. But don’t fret; we’ve put together a list of our five favorite “green” gifts of 2015! Smart Crock-Pot: Unlike most slow cookers, the Smart Crock-Pot is Wi-Fi enabled which allows users to adjust its temperature…...

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Sick of robocalls?

Not long ago, Congress made headlines when it passed the federal Budget Act of 2015, avoiding a government shutdown. But a lot of people don’t know about a provision buried deep within the Act that allows robocalls to your cellphone! The good news is a group of senators have proposed a solution…...

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Victory in Springfield: Funding restored for excellent utility program

Good news out of Springfield this week: General Assembly leaders and the governor restored funding for the Percentage of Income Payment Plan (PIPP)—an essential program that helps keep electric and gas bills affordable for  roughly 50,000 low-income customers. After months of campaigning from consumer advocates, including CUB and more than 1,700 of you who…...

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Breaking: Good news, bad news for Illinois consumers

After a busy day at the Illinois Commerce Commission (ICC), ComEd customers received news that their rates are dropping by $66.5 million–but Ameren gas and electric customers got hit with a total of $150 million in rate hikes. Read CUB’s statements on the ComEd and Ameren decisions. In both cases…...

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Illinoisans haven’t seen gas prices like this since…2001!

This isn’t a misprint: December’s natural gas prices are at their lowest point in nearly 15 years! Major Illinois utilities are charging consumers 26-48 percent less to heat their homes this December compared to last. Peoples Gas shows the biggest price drop of all, charging customers about 28 cents per…...

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