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Here’s why it pays to read the fine print

By Samantha Vercellino Richard Carlson is more than conscious of his home energy use. The Chicago resident, who owns a studio apartment, takes care in turning off the lights before work and using his air conditioner only on the hottest days. It is because of his commitment to being energy…...

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CUB endorsement: Programs to help lower your gas bills!

Over the summer, we asked our CUB Action Network members if they wanted to know more about CUB’s favorite energy efficiency programs. The answer was a resounding: YES! So without further adieu, here is a deep dive into two programs being offered to gas customers in Northern Illinois: the energySMART program from…...

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How Chicago buildings can help lower prices, keep the lights on

The magnificent Chicago skyline draws tourists from around the world, but it fascinates CUB for an entirely different reason: It has the potential to become a powerful tool in our never-ending quest to make the electric grid more efficient and less costly for consumers. CUB is working with the Environmental…...

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A “smart” way to save money

Smart thermostats—devices that allow you to remotely control your temperature settings from your smart phone, tablet, or home computer— are a great way to save energy and money on your utility bills. Now, consumer advocates hope to see these innovative devices installed in one million homes with the help of special…...

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New electricity prices!

As of Oct. 1, ComEd and Ameren are charging new prices for electricity. This is vital information you need to avoid bad deals in Illinois’ power market. Luckily, CUB has got you covered.  Read CUB’s 5 key facts about the new rates and answer a few short questions for a chance to…...

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Retiree says: CUB doesn’t mess around!

By Samantha Vercellino Arlene Cleary will admit she’s not tech-savvy, which is why she’s stuck with AT&T and the same long distance calling plan the past 58 years. However, a new laptop, courtesy of her grandchildren a few years ago, finally forced her to welcome a different type of service…...

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Hello October, hello lower gas prices!

By Samantha Vercellino As October rolls in, consumers begin preparing themselves for the arrival of two things: Starbucks’ Pumpkin Spice Lattes and higher utility bills. But Illinoisans may be singing a different tune this heating season, because major Illinois utilities are charging consumers 25-27 percent less to heat their homes…...

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Beat the Chill: 8 Ways to Prepare Your Home For Winter

By: Samantha Vercellino Don’t let the unusually warm weather the past two weeks fool you. October marks the opening of the winter heating season. Jack Frost will be at your doorstep soon, which means there’s not much time left to get your home ready before the cold hits. Follow CUB’s…...

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Which power suppliers are earning the most complaints?

Shopping for electricity suppliers can be a minefield. Illinois consumers need helpful tools to avoid confusing offers, bad deals, misleading marketing, and high-pressure sales tactics. Fortunately, the Illinois Commerce Commission (ICC) publishes an excellent resource: the Retailer Electric Supplier Scorecard. The scorecard reveals which suppliers are earning the highest and lowest complaint rates…...

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10 Tips to Cut Your Cellphone Bill

In just a few decades, the use of mobile devices has become ubiquitous (more than 90 percent of households now use wireless mobile service)—but that hasn’t made bills any more affordable. In fact, one of the biggest complaints we hear in the field is about bloated cellphone bills. With new features, expensive data…...

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