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What are we paying for?

We already pay a bundle for Internet service, and now a big Internet Service Provider (ISPs) wants to slap you with yet another fee for exceeding so-called “data caps.” Comcast recently enacted a policy in certain test markets that charges fees for customers who use more than 300 GB per month ($10 per…...

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CUB’s top 5 money-saving cases from 2015

Over the years, CUB has helped save consumers an astounding $20 billion—an accomplishment that would be impossible to meet without our consumer advocates. In 2015 alone, the consumer advocacy team generated $30,000 in savings for individual consumers who called us with a utility complaint, according to CUB records. That’s why…...

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Despite monster profits, they still want YOU to pay more

The parent companies of Illinois’ major energy and telecom companies have made $12.5 billion in profits so far this year— so why exactly are so many Illinois utilities still asking for higher rates? Just check out these monster profits: Can you believe it?  The parent companies are raking in the dough, but the utilities…...

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#GivingTuesday kicks off today!

Black Friday and Cyber Monday have come and gone. Now it’s time to welcome Giving Tuesday—a global day dedicated to giving back. We’re celebrating this special day by sharing a few stories of how our consumer advocacy team comes to the rescue of Illinois consumes every day. In 2015, the team…...

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8 ways to stay comfortably warm this winter

By Samantha Vercellino Polar vortex or not, winter is always cold—but staying warm and cozy shouldn’t break the bank. Follow CUB’s simple tips to live comfortably, and save, during the bitter cold. Heat efficiently. Your heating system, like any other machinery in your home, will eventually break down. That’s why…...

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Bright future: Good news from the Illinois Commerce Commission

The future for solar looks a little brighter in Illinois after two recent Illinois Commerce Commission (ICC) rulings. The Citizens Utility Board (CUB) and Environmental Defense Fund (EDF) applauded the decisions after months of work in favor of the reforms.  “If Illinois wants to have a cheaper, cleaner and more stable…...

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CUB helps Chicago landlord out of $1,048 electric mistake

By Samantha Vercellino Hoping to get the property’s electric service switched back to his name, the Chicago landlord immediately called ComEd to sort out the details. According to Mark, a company representative claimed it would be an easy fix. However, two days later, Mark was hit with a $1,048 power bill.…...

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Gas Market Monitor: 9/10 alternative supplier offers have been money-losers

CUB’s free online tool, the Gas Market Monitor, has some startling findings about Northern Illinois’ natural gas market: 9 of 10 plans offered by unregulated suppliers have been money-losers since 2003. CUB announced the numbers in a news conference today to give Northern Illinois households a warning as they prepare for another long…...

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There isn’t a case CUB can’t help solve

By Samantha Vercellino Sometimes selling your house can be frustratingly hard–even for your electric bill. Mark DeVaun should know. The sale of his home was moving forward, and the electric service was switched to the buyer’s name. However, a missed down payment on the buyer’s end delayed the house closing…...

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CUB recommended!

Did you know that ComEd and Ameren offer special pricing plans that could save you money?  Read more below! ComEd’s Hourly Pricing program  ComEd’s Hourly Pricing charges an hourly rate that reflects naturally fluctuating electricity prices. If you can delay your heaviest electricity usage to the times of day when prices…...

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