(800) 669-5556

alternative suppliers

Grim statistic: Record losses for supplier customers

The Illinois Commerce Commission (ICC) recently reported that over the past year, customers of alternative electric suppliers lost a record $227.6 million, compared with what they would have paid with the regulated utilities, ComEd or Ameren. The electric market is in need of reform—but energy giants, like Exelon and Vistra,…...

Read more

ICC report shows record losses with alternative electric suppliers

CUB warns consumers that enrolling with an alternative supplier could lead to paying higher electric and gas bills. In fact, losses at the hands of electric suppliers reached a record high of $227.6 million over the past year, according to the 2018 annual report of the Illinois Commerce Commission’s Office…...

Read more

Anatomy of a Bad Deal

When Robert Smith’s gas bills suddenly shot up, he was confused. He was supposed to be paying less for gas with alternative gas supplier Energy Rewards than with the regulated utility in his area, Nicor. So he sat down to compare what he had been paying with Energy Rewards to…...

Read more

Low supplier rates don’t guarantee big savings

Consumers sometimes enroll with alternative suppliers because the rates appear lower than the regulated utility, but be careful that such plans could have an additional monthly fee. Every week, I update fact sheets listing alternative supplier prices, compared with the the rates of regulated utilities. By my count, about a…...

Read more

What this millennial learned about alternative electric suppliers

As someone who still lives at home with her parents (for now), I never paid too much attention to electric bills…until I came to CUB. My name is Jennifer, CUB’s new Communications Assistant and a millennial utility-expert-in-training. I didn’t even know Illinoisans could choose a supplier other than ComEd, but…...

Read more

CUB, AARP Illinois call for sweeping reforms of electric and gas markets in Illinois

This week, CUB held news conferences across the state (Chicago, Rockford, Peoria, Alton and Champaign) calling on the General Assembly to pass sweeping reforms to protect customers from a wave of electric and gas rip-offs that we have seen in the market over the last few years. These are some…...

Read more

Shopping for electricity/gas? Become a detail person

We have a database full of people who signed up for what they thought was a good deal from an alternative electric or gas supplier–before they got slammed with an extremely high rate. If you want to shop in the electric or gas markets in Illinois, or if you’re approached…...

Read more

A message from Steve, a CUB Volunteer

My name is Steve, and one way I give back to my community is as a CUB member and volunteer. I’m proud of the work we’ve done this year—and one of my favorite moments is when I saved two customers from paying for an outrageous gas rip-off. So far, I’ve…...

Read more

Consumer Alert: Does your gas bill have a charge from Nicor Home Solutions?

When’s the last time you carefully looked at your Nicor Gas bill? Is there a charge from Nicor Home Solutions tucked away among all the other charges? If there is, get the facts:  Fact: Nicor Home Solutions is NOT Nicor Gas, the regulated utility. Nicor Home Solutions is an unregulated affiliate…...

Read more

Step forward in Illinois: ICC OKs new protections against electric rip-offs

After three years of hard work by consumer advocates and regulators, the Illinois Commerce Commission (ICC) today voted to finalize new consumer protections against electric rip-offs. The key rules require alternative electric suppliers to: -Obtain a third-party verification of a door-to-door sale or a “Letter of Agency” (documentation in which…...

Read more