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alternative suppliers

2020: CUB’s Year by the Numbers

2020 certainly wasn’t the year we were expecting: COVID-19 pandemic, racial and economic injustice and utility corruption. But CUB continued to work for Illinois consumers, despite some of the obstacles this year has thrown our way. We converted all of our in-person events to online programming, and invited people to email us their…...

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Breaking News: Consumer Victory at the ICC!

Victory for Consumers! The Illinois Commerce Commission (ICC) voted 3-2 on Thursday against lifting a ban on door-to-door marketing by alternative energy suppliers during the pandemic. The ICC was considering a proposal by the commission’s staff that was supported by alternative energy suppliers. CUB argued that door-to-door marketing was needlessly…...

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CUB releases new infographics, including COVID-19 alert

Below is our gallery of new infographics, including an important update on utility consumer protections during the COVID-19 crisis. CUB thanks the Heising-Simons Foundation for a generous grant that helped us create this series of infographics about important consumer issues. Important utility customer protections during the COVID-19 Crisis Are you…...

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CUB staffer secures $4,800 refund from alternative supplier

If you’ve ever called CUB, there’s a good chance you’ve spoken to Jantay Gray, the woman who often answers our Consumer Hotline (1-800-669-5556). Jan is one of many outstanding consumer advocates on staff. This year, Sandra Marcelin-Reme, CUB’s director of consumer advocacy, sent the staff an email that exclaimed “WAY…...

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Are you being overcharged? Send us your bills

The last thing anybody needs in the middle of this crisis is to pay high utility bills. That’s why we’re continuing to analyze bills for Illinois consumers. “I’m afraid they may be overcharging me,” said one consumer who emailed her gas and electric bills to us. She was right: An…...

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Five things to remember about your bills

In our first-ever “virtual utility bill clinic,” CUB members from 64 different cities across Illinois submitted their utility bills to get CUB’s unique utility-bill checkup service from the comfort of their own homes. CUB holds 400-500 events a year, but the virtual clinic was an attempt to reach people who…...

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Ameren customers: Is your community power deal still saving you money?

Ameren Illinois’ power price has dropped significantly, so if you’re with a community power deal, it’s possible that the utility’s supply price is beating it. Read these frequently asked questions. What is Ameren’s power price over the next year? Ameren Illinois’ price is 4.561 cents per kilowatt-hour (kWh) through September,…...

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What CUB caught at a recent utility-bill clinic

At CUB utility-bill clinics across the state, we talk to a lot of people  who are, unfortunately, paying a painfully high rate with an alternative supplier. Recently we met Elibrando , who was being charged more than double ComEd’s rate. Elibrando came to a CUB clinic to find out why…...

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Breaking: Lower summer power prices

New power prices for June 1-Sept. 30 ComEd and Ameren both are charging new prices for electricity this summer. Good News: Both of these rates are lower than last summer’s prices! ComEd: 6.725 cents per kilowatt-hour (kWh) Ameren: 4.561 cents per kWh Bad News: Knowing they’ll have a hard time…...

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Working hard for consumers in Springfield

Legislative update by Bryan McDaniel, CUB Director of Governmental Affairs A cold, snowy winter isn’t going to stop CUB from advocating on your behalf at the state Capitol. During the summer months I attend CUB outreach events in order to experience firsthand the best part of working at CUB, helping…...

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