Last week, we brought you great news: Federal regulators, Illinois Attorney General Lisa Madigan, and her counterparts from across the nation have reached a $105 million settlement with AT&T to settle claims that its customers were hit with unauthorized third-party charges. It’s a scam called “cramming,” and we couldn’t be happier to hear that authorities are…...
CUB helps a grieving husband
After Aurora resident William Schweihs lost his wife, Louise, in April,he didn’t expect the headache he received from Verizon. Fortunately, CUB was there to help. William’s wife had been on a prepaid cellphone plan with Verizon, and her plan required her to maintain a balance to pay for her use. So…...
Shouldn’t you be able to ‘unlock’ a cellphone that YOU own?
Love your smartphone but not your wireless carrier? You might be out of luck. Last October, the Library of Congress adjusted its interpretation of the Digital Millennium Copyright Act (DMCA). The result is it’s now illegal for customers to “unlock” smartphones without first getting their carrier’s permission—even if they own…...
