Update on the battle to protect our Internet: The Federal Communications Commission (FCC) this week formally voted to move forward with a proposal to gut Internet consumer protections called “net neutrality.” We want to thank the 2,000 people who signed our initial petition earlier this month. Here’s why it’s important…...
POLL: What’s most annoying about cellphone service?
As it tries to pass legislation that would lead to the end of traditional landline service, AT&T is pushing phone alternatives that tend to be less reliable and more expensive, such as wireless service. Tell us what you find most annoying about your cellphone service by Wednesday, May 31, and you…...
Fight for your Internet!
We’ve talked a lot about AT&T’s push in Springfield to end traditional home phone service—but it and other Internet providers like Comcast have been busy in Washington too. They’re trying to dismantle historic consumer protections called “net neutrality.” And that’s could mean bad news for our pocketbooks. Get the facts, and…...
IL watchdogs sound the alarm on AT&T’s plan to eliminate landlines
Have you seen the headlines? This week, Illinois top consumer advocates held news conferences in seven cities across the state to fight bad legislation from AT&T. The company, which made $13 billion in profits in 2016, wants to end traditional home phone service (landlines) in its service territory—but consumer advocates…...
AARP, IL PIRG, CUB Launch Save Our Service (SOS) Campaign
Today, AARP, the Illinois Public Interest Research Group (PIRG) and CUB joined forces to launch the Save Our Service (SOS) campaign to block AT&T-backed legislation that would hang up on Illinois’ most vulnerable phone customers. Consumer advocates urged Illinoisans to visit SaveOurPhoneService.com to send messages to the General Assembly against AT&T’s deregulation…...
Like music to her ears : CUB helps violin instructor slash phone bill by $81
Imelda Kaminski, a violin instructor who’s been playing the instrument for 60 years, depended on her home phone service even more after her husband underwent spinal surgery—with all the calls to family, friends and doctors. Her husband’s recovery was her only concern until her AT&T bill arrived. It had soared…...
Show some love for landlines
The largest provider of telephone service in America will break the hearts of millions of Illinoisans if its plan to kill traditional home phone service is approved by state legislators. This year the Illinois Telecommunications Act—important legislation that protects consumer rights—is up for review, and AT&T wants its dismantled. The…...
DEA uncovers scam that could net you a refund
AT&T has agreed to pay nearly $7.8 million to settle government allegations that the phone giant allowed scammers to charge some customers about $9 a month for a fake directory assistance service, uncovered in a sting from, of all places, the Drug Enforcement Agency. The settlement, announced by the Federal Communications Commission…...
Are you due for an AT&T refund?
AT&T has agreed to pay nearly $7.8 million to settle government allegations that the phone giant allowed scammers to charge some customers about $9 a month for a fake directory assistance service. The settlement, announced by the Federal Communications Commission (FCC) in August, is the latest action against the “cramming” scam. Cramming is…...
