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AT&T

Save home phone service before it’s too late!

The Illinois Telecommunications Act—legislation that protects your rights and keeps telephone rates down— is up for review at the end of the month, and legislators must determine to renew it as is, or change it. Unlike CUB and other consumer advocacy groups, Big Telecom companies like AT&T and Frontier hope…...

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IL energy, cable & phone companies made $17.7 billion in 2014

The parent companies of Illinois’ major electric, cable, natural gas and phone companies made a total of $17.7 billion in profits last year,  according to a CUB review of recent filings with the Securities and Exchange Commission. Comcast: The cable, phone and Internet giant saw its 2014 profits top $8.4 billion…...

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Grateful AT&T customer gives a big thank you to CUB

By Samantha Vercellino Two months had passed and Chicago-area resident Michael could not understand why AT&T was sending him bills for home phone service that he did not have. But when he called to resolve the issue, he said AT&T representatives told him he was responsible for paying half the…...

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Tell AT&T: Have a Heart!

With Valentine’s Day around the corner, we want to send a special message to AT&T: Have a heart and save our landlines! CUB is bracing for a huge battle in Springfield this year.  Big Telecom, led by AT&T, wants to eliminate the Illinois Telecom Act and end traditional home phone…...

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CUB Action Network members say NO to Big Telecom

Consumer advocates expect Big Telecom to mount a new push to eliminate important consumer protections on home phone service in Illinois–and CUB Action Network members have something to say about it. The Illinois Telecommunications Act—important legislation that protects your rights and keeps telephone landline rates low—is up for review in 2015. In…...

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Goodbye to affordable landline service?

While you’re heading to the polls today, CUB is gearing up for a key legislative battle this spring. The Illinois Telecommunications Act—important legislation that protects your rights and keeps telephone landline rates low—is scheduled to be rewritten in 2015. Millions of Illinois households, including many of our most vulnerable citizens, depend…...

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The $105 million cramming settlement: what you need to know

Last week, we brought you great news: Federal regulators, Illinois Attorney General Lisa Madigan, and her counterparts from across the nation have reached a $105 million settlement with AT&T to settle claims that its customers were hit with unauthorized third-party charges.  It’s a scam called “cramming,” and we couldn’t be happier to hear that authorities are…...

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Unbundled Internet? 3 Things to Know

I made a big decision the other day: I’m breaking up with cable TV. When I move into my new apartment in August, I am parting ways with MTV, HBO, and CNN.  And I’m not alone—more and more people are choosing to forego cable in lieu of Netflix, Hulu, and….reading?…...

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CUB helps a grieving husband

After Aurora resident William Schweihs lost his wife, Louise, in April,he didn’t expect the headache he received from Verizon. Fortunately, CUB was there to help. William’s wife had been on a prepaid cellphone plan with Verizon, and her plan required her to maintain a balance to pay for her use. So…...

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AT&T’s big move could save customers $15/month

Following T-Mobile’s lead, AT&T over the weekend took a step to end what one writer called “the phone subsidy scam.” It’s a common practice to get a big discount on a new smartphone, and then pay off the balance of the device’s price tag through higher monthly fees over a…...

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