AT&T has mailed letters to customers announcing that it is ending “AT&T Residential Local Service,” the traditional copper landline service, a.k.a. plain old telephone service. Here’s our Q&A on what’s happening (pdf version of this blog). What do the letters mean? For over a decade, the telecom giant has been…...
CUB Capitol Report: Our 2026 Legislative Agenda Aims to Fight Rip-offs, Rein in High Private Water Bills, Eliminate Ridiculous Utility Charges, Make AT&T Pay Up
By Bryan McDanielCUB Director of Governmental Affairs Springfield’s November Veto Session was busy with the passage of the Clean and Reliable Grid Affordability (CRGA) Act. CUB supported the bill as a response to rapidly rising power prices–but there is more work to do, as data centers continue to place a…...
Bring Back Consumer Choice Plans: Support HB 3689
As part of CUB’s 2023 legislative agenda, the watchdog is working on House Bill 3689 to require AT&T once again to offer the Consumer’s Choice plans as an affordable landline option to consumers. The bill, sponsored by state Rep. Michelle Mussman, needs your support. Sign CUB’s HB 3689 petition to…...
Tell AT&T, Comcast to do something about robocalls
Did you know in 2018, people in the United States got hit with a record 47.8 billion robocalls? That’s about 147 calls per person. That’s ridiculous. And Illinois is one of the hardest hit states in the country–in December alone we received 168 million automated calls. Some robocalls are good–like…...
Time to tell AT&T: NO
AT&T Update: The phone company has mailed a letter that has some low-income seniors worried. That’s why we need you to take action. AT&T is ending a federal “Lifeline” discount that for years has helped some of its most vulnerable low-income customers afford traditional landline phone service. (It appears on qualifying bills as…...
