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rip-offs

Hey Illinois, beware of rip-offs

Everybody is worrying about costs these days—I know we talk to a lot of concerned consumers. That’s why CUB is issuing this warning. If you get pitched any of these offers, be careful! Maintenance plans. They peddle peace of mind (“the unexpected—protected,” says one ad). But maintenance plans offered to utility…...

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ICC orders $1 million fine against alternative energy supplier

The Illinois Commerce Commission (ICC) has fined an alternative electricity supplier $1 million and ordered more than $34,000 in customer refunds for “admitted violations of state marketing and sales rules.” “This is a major victory for Illinois consumers, who have been ripped off by alternative energy suppliers far too many…...

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Anti-robocall legislation rings in the new year

The nation’s toughest anti-robocall legislation, the TRACED Act, has just been signed into law. That’s good news in Illinois, which each year is the target of billions of these nuisance calls. While it won’t stop the pesky automated calls entirely, the act is a concrete step in the right direction.…...

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Breaking: Electricity rip-offs more likely this summer

96-year-old Elizabeth Davis gets ripped off every time she turns on the lights. She and other customers of alternative electric suppliers have overpaid by $600 million in recent years, according to the Illinois Attorney General’s Office. That’s why I want to share this important news: State legislators just passed some of…...

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Good news on a Friday night: General Assembly passes historic consumer protections

Just wanted to share this statement from CUB Executive Director David Kolata on a major victory for consumers at the General Assembly tonight: STATEMENT FROM CUB EXECUTIVE DIRECTOR DAVID KOLATA ON PASSAGE OF HEAT ACT The Citizens Utility Board (CUB) thanks the General Assembly for passing the HEAT Act, historic…...

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Warn your neighbors

Warning: This fall, CUB uncovered one of the highest rates we’ve ever seen with an electric supplier. With Just Energy, “Amy” was locked on a payment of $60 per month for her electricity supply. With the amount of electricity she used in October, that meant she paid 24.9 cents per…...

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CUB comes face-to-face with a sketchy alternative supplier

CUB warns consumers that alternative supplier plans can cost you a lot more than what you’d pay with your regulated utility. At a recent event, CUB’s Outreach Assistant Anairis Boror had an interesting encounter with people who seemed to be representing an alternative supplier. Anairis was working CUB’s table at…...

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Urgent: Fight electric/gas rip-offs in Springfield

Due to events in Springfield, we are making an urgent request to help us fight electric and gas rip-offs. Please send a message to the Illinois House in support of House Amendment 4 to Senate Bill 1531. The amendment would, among other things: Require the utility’s supply price to be…...

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‘We have a moral imperative to act’

By Bryan McDaniel CUB Director of Governmental Affairs I want to share my experience at a recent CUB utility bill clinic. It underscores why we’re so grateful for your support against rip offs and more than $8 billion in higher rates: When I’m not in Springfield working for pro-consumer legislation,…...

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Breaking: ComEd and Ameren have new power prices

As of Oct. 1, ComEd and Ameren Illinois are charging new electricity prices. ComEd: 6.388¢/kilowatt-hour (kWh) Ameren: 6.514¢/kilowatt-hour (kWh) for the first 800 kWh used; 4.776¢/kWh for usage over 800 kWh Why is it important to know this? Because the prices above are what you compare to any alternative supplier offer that is…...

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