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Capitol Report: Bill assistance, Internet access gain support, CEJA fight rages on

Although the Coronavirus pandemic has thrown some obstacles in the path of CUB’s spring legislative agenda, the fight for the Clean Energy Jobs Act continues—and we  scored a few consumer victories during the General Assembly’s special session. From May 20-23, the General Assembly met for the first time in 11…...

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Order CUB’s Guide to Home Savings (it’s free!)

The last thing you should be worrying about right now is high utility bills. That’s why CUB is bringing you a new guide to help cut your home costs and financial stress during this challenging time. Get a free, printer-friendly copy of CUB’s Guide to Home Savings emailed to you. Please…...

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Sources for CUB’s Home Savings Guide

Be sure to read other CUB resources on how to save money: CUB’s Guide to Cutting Cable TV Costs CUB’s Cellphone guide “Saving on Cellphone Service” CUB Guide to Fighting Robocalls CUB’s Gas & Electric Guide: A Handbook for residential gas and electric customers in Illinois CUBHelpCenter.com Below is a…...

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CUB alerts Illinois utility customers to free services during crisis

The Citizens Utility Board has announced free services for Illinois utility customers during the public health crisis and shared tips on how consumers can protect their bottom line in these uncertain times. “In the middle of this unprecedented public health and economic crisis, the last thing anyone needs to worry…...

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CUB’s guide: Telecom/internet/cable/utility services during the COVID-19 public health emergency

CUB has compiled a list of benefits utilities and telecom/internet/cable providers are offering customers during the COVID-19 crisis. Details on the response of telecom/internet/cable providers are immediately below. Scroll down to see the second chart outlining the response of electric, gas and water utilities. CUB is reviewing this list on…...

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We asked, you answered: your top money-saving utility tips

Some of our best sources of information are Illinois consumers who tell us what they’re doing to save money. Last week, we asked you to submit your money-saving utility tips. You shared a lot of good advice, everything from assessing your phone plan to switching to LEDs. Below, we’ve highlighted…...

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More than 100 million consumers hit by Capital One hack

Yet another data breach has exposed the private data of more than one hundred million people, leaving them vulnerable to fraud. Credit card company Capital One went public on Monday with news that 106 million individuals had their data compromised, mostly from credit card applications between 2005 and early 2019.…...

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Robocall legislation nearing the finish line

Big thanks to thousands of members of the CUB Action Network who have sent messages urging their elected officials to take action against robocalls. The House of Representatives on July 24 overwhelmingly passed (429-3) the Stopping Bad Robocalls Act to crack down on robocall scams. That action followed the Senate’s…...

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Do robocallers know where I am?

Last week my cell phone rang, and the caller ID said it was my young son’s afterschool program. I don’t get calls from afterschool, so immediately I thought that my son was sick or hurt. But when I picked up, it was just a robocall, specifically the Chinese consulate scam,…...

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Tell us your landline story

How do people feel about losing their landline phone service? “They’re terrified,” Julie Vahling, AARP Illinois associate state director, said in a recent TV interview. We want to hear how YOU feel. AT&T has won state legislation to eventually end landline phone service in Illinois—but it still needs to get…...

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