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telecom

Act now! Fight irritating, illegal robocalls

Today, CUB asked Illinois consumers to sign a petition to fight illegal “robocalls.” It’s the perfect time to take action, now that Federal Communications Commission (FCC) Chairman Tom Wheeler has urged big phone companies to give customers free technology to block these computer-generated telemarketing calls. We’re all annoyed by these…...

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Comcast: Data caps are coming to Chicago

By Sagar Dommaraju Chicago-area Comcast customers will soon face limits to their data usage, as the company expands its nationwide data cap trials. CUB warned the caps might come to Illinois way back in December,  when the consumer group asked CUB Action Network members to sign a petition against such restrictions to…...

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For sale on the Interent: Your private info? Sign our petition to the FCC!

Nobody wants big Internet companies (like AT&T, Comcast, Time Warner and Verizon) to sell our personal info to the highest bidder. That’s why we’re happy the Federal Communications Commission (FCC) has just proposed what could be the strongest online privacy protections ever. The new rules would require Internet service providers to…...

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CUB’s Internet, cable, and telephone shopping guide

Gone are the simple days of a landline phone, a few TV channels, and a dial-up Internet connection.  Step into the nearest Best Buy, and you can become quickly overwhelmed by the plethora of telecom options available.  To make shopping a little easier, here’s CUB’s tips to help you make the right Internet, cable and…...

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Tell phone companies: Protect me from robocalls!

Sick of annoying telemarketing calls? We hear you. New call-blocking technology could stop robocallers from harassing you—but we still have to convince major phone companies to get on board and offer the services. The Federal Communications Commission (FCC) recently clarified rules and gave telephone companies the green light to offer…...

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Consumer listens to Dad, Calls CUB & saves on Comcast bundle

By Samantha Vercellino Last October, Lisa Karmenzind was ready to pull the plug on her Internet, cable and phone bundle from Comcast. Her monthly bill had jumped from $147 to $202, and she could no longer afford the expensive services. The Peoria-area resident wasted no time trying to sever ties…...

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Hurry! Last chance to sign up for great IL phone deal

Consumer advocates are urging AT&T landline customers to sign up for one of the state’s best local phone deals before time runs out. The low cost Consumer’s Choice plans –which were created by CUB under a legal settlement with the phone giant in 2006—will soon no longer be offered to…...

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4,400+ messages sent by CUB Action Network this month!

By Samantha Vercellino  CUB Action Network members have been on their “A” game in May. Over the last three weeks, they have sent some 4,400 messages to regulators and legislators to reduce rate hikes, save landlines and protect consumers’ rights. The issue at the forefront of most members’ minds appears…...

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Save home phone service before it’s too late!

The Illinois Telecommunications Act—legislation that protects your rights and keeps telephone rates down— is up for review at the end of the month, and legislators must determine to renew it as is, or change it. Unlike CUB and other consumer advocacy groups, Big Telecom companies like AT&T and Frontier hope…...

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Tell AT&T: Have a Heart!

With Valentine’s Day around the corner, we want to send a special message to AT&T: Have a heart and save our landlines! CUB is bracing for a huge battle in Springfield this year.  Big Telecom, led by AT&T, wants to eliminate the Illinois Telecom Act and end traditional home phone…...

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