Protect yourself from disconnection with the following tips–and watch and share our new video. Be proactive. If you’re having difficulty paying your bills, call your utility. Here are the direct hotlines for major Illinois utilities: Ameren Illinois – 1-800-755-5000 Aqua Illinois – 1-877-987-2782 ComEd – 1-800-334-7661 Illinois American Water –…...
ComEd and Ameren electricity prices up in October
Electricity supply prices charged by Commonwealth Edison and Ameren Illinois have increased by 10 percent and 19 percent, respectively, as of October 1. Now that a pandemic-related ban on door-to-door marketing has been lifted, CUB warned Illinois consumers to beware of unscrupulous alternative supplier sales representatives that may try to…...
Take CUB’s Thermostat Quiz–you could win $100!
Do you bicker with your family over the thermostat setting? You’re not alone! Test your knowledge by taking our thermostat quiz. We’ll randomly select one quiz-taker to win $100 off their summer energy bills. The deadline to enter is midnight, July 31. Take the quiz now! Energy efficiency isn’t about…...
Washington Post: Nearly 1% of all Illinois residences were cut off for nonpayment in October 2020
In a special report from Peoria, Washington Post reporter Greg Jaffe uncovered grim statistics about shut-offs in that Central Illinois city. It indicates, as one researcher said, that our social safety net is in “grave need of repair.” Jaffe reports: As the pandemic dragged on month after month, hundreds struggled…...
CUB Q&A: Illinois and spiking natural gas prices
The extreme winter weather that hit the nation February 14-15 has led to some Illinois consumers paying high natural gas prices. In issuing a disaster proclamation for all 102 Illinois counties in the wake of the snow and subzero temperatures, Gov. J.B. Pritzker’s administration sounded the alarm a few weeks ago:…...
Consumer advocates fight for extended COVID-19 protections for utility customers
After a historic agreement between consumer advocates and Illinois’ major utilities, state regulators are now considering the most comprehensive COVID-19 utility relief measures in the country. This plan could serve as a national model for helping utility customers struggling to pay their bills during the worst economic crisis since the…...
- 1
- 2
