CUB’s Outreach team travels across the state to staff free events giving consumers energy efficiency tips for their home, educating them on how clean energy can cut their utility bills and helping people protect themselves from scams and rip-offs. Summer is in full swing, and CUB can help you learn…...
Protect yourself from utility disconnections
Protect yourself from disconnection with the following tips. Be proactive. If you’re having difficulty paying your bills, call your utility. Here are the direct hotlines for major Illinois utilities: Ameren Illinois – 1-800-755-5000 Aqua Illinois – 1-877-987-2782 ComEd – 1-800-334-7661 Illinois American Water – 1-800-422-2782 Nicor Gas – 1-888-642-6748 North…...
CUB challenges water rate hikes in 2024: Help us fight them!
Illinois consumers face two new water rate hikes in 2024. Here’s how you can get involved. Aqua Illinois Rate Hike (ICC Docket # 24-0044) Aqua Illinois on Jan. 17 filed for a $19.2 million rate hike before the Illinois Commerce Commission (ICC). For the average residential wastewater and water bill (4,000 gallons),…...
Casework roundup: In 40th year, CUB fights old and new rate hikes
CUB’s 40th anniversary is turning out to be another tough year, as we fight old and new rate hikes. Major electric and gas utilities were not pleased with Illinois Commerce Commission (ICC) rulings issued late last year–and all of them launched legal challenges to the decisions. Plus we’ve got breaking…...
Marking 40 Years of Consumer Advocacy and $20 Billion in Savings, CUB Plans Year of Events To Help Illinois Consumers Protect Themselves Against Biggest Threats to Utility Bills In 2024
The Citizens Utility Board (CUB), a consumer group that has helped save Illinois utility customers more than $20 billion, is marking its 40th anniversary by traveling the state to give consumers money-saving tips and warn people about the worst threats to their utility bills in 2024. CUB’s 40th Anniversary Utility…...
CUB speaks out: Beware of bad deals from energy suppliers
Many consumers wonder if they should switch to an alternative supplier to cut down on their electric or gas bills. But beware, these enticing offers are many times not as good as they seem. In fact, Illinois consumers have lost $2 billion to alternative electric suppliers since 2015. CUB Executive…...
ComEd and Ameren electricity prices up in October
Electricity supply prices charged by Commonwealth Edison and Ameren Illinois have increased by 10 percent and 19 percent, respectively, as of October 1. Now that a pandemic-related ban on door-to-door marketing has been lifted, CUB warned Illinois consumers to beware of unscrupulous alternative supplier sales representatives that may try to…...
