After a historic agreement between consumer advocates and Illinois’ major utilities, state regulators are now considering the most comprehensive COVID-19 utility relief measures in the country. This plan could serve as a national model for helping utility customers struggling to pay their bills during the worst economic crisis since the…...
Victory in Springfield: Funding restored for excellent utility program
Good news out of Springfield this week: General Assembly leaders and the governor restored funding for the Percentage of Income Payment Plan (PIPP)—an essential program that helps keep electric and gas bills affordable for roughly 50,000 low-income customers. After months of campaigning from consumer advocates, including CUB and more than 1,700 of you who…...
Money-saving programs to brag about
By Samantha Vercellino Thanks to efficiency programs offered by Illinois’ major utilities saving energy—and money— is easier than ever before. CUB chose five of its favorite energy efficiency programs from across Illinois. (See them below in no particular order.) ComEd’s Lighting Discounts Lighten your utility woes by switching to newer energy-saving…...
Great advice and savings at CAPS Energy Efficiency Event
CUB was honored to be invited to a CAPS (Chicago Alternative Policing Strategy) Energy Efficiency Event at Chicago’s 7th District Police Station Thursday. Several CUB staffers were on hand to help residents uncover savings in their phone, gas, and electric bills. Aimee Gendusa-English, CUB’s community service liaison, had the opportunity to look over the…...
From the CUB files: Top 5 worst consumer horror stories
As CUB approaches its 30th anniversary, we’ve compiled a list of some of the worst consumer horror stories we’ve ever heard. What better way to celebrate Halloween? 1) The phone plan that ate my bank account! It sounds like the title of a 1950s creature feature, but, unfortunately, it’s reality for…...
