Search Results for: %22consumer alert%22

…marketing does resume, be on alert: Gas and electricity with an alternative supplier generally costs more than sticking with your utility, which is required by law to pass the cost of gas or electricity onto ratepayers at no markup. Alternative suppliers can charge whatever rates they want. Consumers often believe they’re saving money when they’re signing up for a deal…

Illinois consumers should be on alert for a recent wave of phishing scams trying to defraud Illinoisans. The fraudsters are claiming to represent multiple state departments, including the Secretary of State. “Phishing” scams use messages disguised as reputable companies to persuade consumers to reveal personal information, such as passwords and credit card numbers. (Phishing typically refers to such scams over…

Several major Illinois utilities are increasing their natural gas prices by about 40 percent to 69 percent on April 1, a lingering effect of February’s volatile winter weather that crippled the nation’s gas supply and caused massive blackouts in Texas. Last month, dangerously low temperatures and up to a foot of snow prompted Illinois Gov. J.B. Pritzker to issue a…

…across the nation are reporting soaring wholesale costs, and without federal intervention, those increased prices could result in higher utility bills for Illinois residents in the coming weeks.” Responding to the governor’s proclamation CUB issued a consumer alert with tips on how to stay safe and warm. Don’t take risks. Don’t use your oven to heat your home. If you…

…for information on reporting outages and preparing for bad weather. Sign up for Ameren’s outage alert system. MidAmerican: Report outages using https://www.midamericanenergy.com/ecss/Outage The major gas utilities, Ameren, Nicor and Peoples Gas, also have tips on heating safety, including what to do when you smell gas and how to identify carbon monoxide poisoning. Know the numbers for your local and state…

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…when you smell gas and how to identify carbon monoxide poisoning. 3. Sign up for your utility’s outage alert system. Ameren and ComEd offer a messaging service that sends you texts about outage information in your area, such as estimated restoration times. This will keep you up to date in an emergency situation. Sign up for ComEd’s messaging program. Sign…

…Depending on how the ICC rules, those customers will retroactively receive either the value of delivery-side net metering or the rebate. What is CUB’s Stance? CUB believes that Ameren is trying to end net metering prematurely. We are working with the ICC to resolve the issue, and we will alert consumers when the commission has finished its review of Ameren’s…

Below is our gallery of new infographics, including an important update on utility consumer protections during the COVID-19 crisis. CUB thanks the Heising-Simons Foundation for a generous grant that helped us create this series of infographics about important consumer issues. Important utility customer protections during the COVID-19 Crisis Click to view full size Are you with an alternative electric supplier?…

…to cost consumers more,” according to a filing. Regardless of what happens, remember you don’t have to open your door for anyone. If door-to-door marketing does resume, be on alert: Gas and electricity rates through an alternative supplier generally cost more than sticking with your utility, which is required by law to pass the cost of gas or electricity onto…