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Goodbye to affordable landline service?

While you’re heading to the polls today, CUB is gearing up for a key legislative battle this spring. The Illinois Telecommunications Act—important legislation that protects your rights and keeps telephone landline rates low—is scheduled to be rewritten in 2015. Millions of Illinois households, including many of our most vulnerable citizens, depend…...

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Great advice and savings at CAPS Energy Efficiency Event

CUB was honored to be invited to a CAPS (Chicago Alternative Policing Strategy) Energy Efficiency Event at Chicago’s 7th District Police Station Thursday.  Several CUB staffers were on hand to help residents uncover savings in their phone, gas, and electric bills. Aimee Gendusa-English, CUB’s community service liaison, had the opportunity to look over the…...

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“What’s Your Energy IQ?” quiz answers

In the latest issue of The CUB Voice, we gave readers a quiz to test their energy savvy.  See the answers below! What’s Your Energy IQ? 1.) Which accounts for the largest energy expense in a typical U.S. household? A. Household appliances B. Lighting C. Home heating and air conditioning…...

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Feds sue AT&T for slowing down “unlimited” data plans

Unlimited data?  Not so fast! You may pay to cruise along on your data package–watching Netflix, checking email, streaming YouTube videos, listening to Spotify– but those speeds may not be what you think. The Federal Trade Commission (FTC) announced Tuesday that it is suing AT&T for slowing down speeds for customers who…...

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Enrollment for Peak Time Savings is Quick and Easy

CUB Director of Governmental Affairs Bryan McDaniel walked us through how to sign up for Peak Time Savings (PTS).  PTS is a free program for ComEd customers with digital smart meters that credits customers for reducing electricity usage on certain high-demand summer days. Enrollment is quick and painless.  Take a…...

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5 tips on keeping Jack Frost from your phone

By Samantha Vercellino Smartphones can do a lot of things but functioning in extreme cold is not one of them. Even if the Midwest escapes another polar vortex, the winter will still be frigid. CUB has some tips to protect your device. Check battery life. When cold temperatures hit, your…...

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As possible Springfield battle looms, Crain’s analysis finds Exelon nukes profitable

There’s an interesting published report on the health of ComEd-parent Exelon’s nuclear power plants as consumer advocates prepare for a possible battle with the energy giant. Exelon has claimed that its fleet of six nuclear power plants in Illinois are struggling and the company has been laying the groundwork for…...

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More TV options?

Tired of flipping through a host of channels you pay for but don’t watch? We know the feeling! If you’re like most of us, you’re paying for more channels than you need.  Right now, channels are offered only as part of large “bundles” and are not available individually. Non-sports fans…...

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Boo! Tell us your customer service horror story and you could win $25!

We thought Halloween is the perfect time to release our list of the worst customer service horror stories. Visit CUB’s Facebook page, www.Facebook.com/cubillinois, to share your own customer-service horror story by midnight Halloween for the chance to win $25 off your utility bills. After 30 years of consumer advocacy, CUB has heard its…...

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Illinois, it’s energy efficiency report card time….

Illinois is the 11th most energy-efficient state, according to the ACEEE’s 2014 State Efficiency Scorecard.  Despite a fall from its No. 10 rank in 2013, Illinois is still higher than most of its Midwestern neighbors. The organization ranks states based on their policies and programs that improve energy efficiency in our…...

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