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AT&T

AT&T Mobility faces $100M fine for misleading consumers

Feel like your mobile Internet connection has been slower than usual? Well, if you’re an AT&T Mobility customer, that may be the case. The Federal Communications Commission (FCC) plans to slap AT&T Mobility with a $100 million fine for allegedly “throttling” speeds for unlimited data customers— the largest fine ever of its…...

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CUB helps consumer put a stop to rising Internet bills

By Samantha Vercellino Over the years, Jan Conrad watched as her AT&T Internet bill grew steadily. It wasn’t until after her bill topped $42 a month that she called CUB’s consumer hotline for help. “I was paying $42 just for Internet, and that’s what I used to pay for Internet…...

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Hurry! Last chance to sign up for great IL phone deal

Consumer advocates are urging AT&T landline customers to sign up for one of the state’s best local phone deals before time runs out. The low cost Consumer’s Choice plans –which were created by CUB under a legal settlement with the phone giant in 2006—will soon no longer be offered to…...

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Consumer sends heartfelt thank you after CUB saves her $60/month

By Samantha Vercellino Wanda Cunningham didn’t know how CUB could help her lower her high phone bills when she first called the consumer group. Now—one year later—the Olympia Fields resident credits her $60 a month savings to that fateful call. Wanda’s call was fielded by Bilingual Environmental Outreach Coordinator Ivonne Hernandez…...

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The local phone plans that AT&T just doesn’t like

Read CUB Executive Director David Kolata’s statement on the General Assembly’s passage of a revised Illinois Telecommunications Act over the weekend. After a months-long Save Our Service (SOS) Campaign fighting Big Telecom, the revisions were a mixed bag for consumer advocates. CUB was glad that big phone companies failed in their…...

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CUB Director: Consumer protections never go out of date

AT&T has made no secret of the fact that the company wants to strip the Illinois Telecom Act of consumer protections and completely deregulate traditional home phone service. In the company’s perfect world, it would no longer have to fulfill the “obligation to serve” requirement— and would be able to abandon…...

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Save home phone service before it’s too late!

The Illinois Telecommunications Act—legislation that protects your rights and keeps telephone rates down— is up for review at the end of the month, and legislators must determine to renew it as is, or change it. Unlike CUB and other consumer advocacy groups, Big Telecom companies like AT&T and Frontier hope…...

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Grateful AT&T customer gives a big thank you to CUB

By Samantha Vercellino Two months had passed and Chicago-area resident Michael could not understand why AT&T was sending him bills for home phone service that he did not have. But when he called to resolve the issue, he said AT&T representatives told him he was responsible for paying half the…...

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Our Valentine to AT&T: Have a heart, don’t kill our landlines

Thank you to the 1,600+ people who signed CUB’s Valentine to AT&T. Our hearts ache alright–not for AT&T, but for the millions of Illinoisans who depend on traditional home phone service as their most reliable and affordable telecom option. AT&T has stated clearly that it wants to end their phone…...

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Tell AT&T: Have a Heart!

With Valentine’s Day around the corner, we want to send a special message to AT&T: Have a heart and save our landlines! CUB is bracing for a huge battle in Springfield this year.  Big Telecom, led by AT&T, wants to eliminate the Illinois Telecom Act and end traditional home phone…...

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