When we last asked CUB members to name their worst bill, more than half said it was their cable/internet bill! In honor of CUB’s 35th anniversary, we’ve revamped our popular (and FREE) “Guide to Cutting Your TV Costs.” It has the most up-to-date information you need to reduce your bloated…...
Tell big TV companies: Be truthful with your customers!
Big companies like AT&T and Comcast like to jack up our TV/internet bills by slapping us with sneaky fees. These add-ons have official-sounding names like “regional sports fee” or “broadcast TV surcharge,” but don’t be fooled: These are NOT government charges! These company-imposed fees allow big corporations to hide the true…...
Does Illinois support cable reforms?
Answer our quick poll and next week we’ll share the results with Illinois’ Congressional delegation. Do you want Congress to pass a “Pay TV Customer’s Bill of Rights,” including the following reforms: Requiring Pay TV companies to offer a basic, low-cost package. Reducing or eliminating excessive charges, such as cable…...
Tell us your landline story
How do people feel about losing their landline phone service? “They’re terrified,” Julie Vahling, AARP Illinois associate state director, said in a recent TV interview. We want to hear how YOU feel. AT&T has won state legislation to eventually end landline phone service in Illinois—but it still needs to get…...
Illinois Internet Update
Update on the battle to protect our Internet: The Federal Communications Commission (FCC) this week formally voted to move forward with a proposal to gut Internet consumer protections called “net neutrality.” We want to thank the 2,000 people who signed our initial petition earlier this month. Here’s why it’s important…...
Check your Comcast bill: Are you paying a “digital adapter” fee?
Every cable bill these days has add-on fees that allow companies to raise your bills without increasing the advertised rate of your TV package. For Comcast customers, one of those charges, called the “digital adapter” fee, has increased in 2017—from $3.99/month to $5.99/month. So, what is the fee supposed to…...
