At CUB, we couldn’t do the work we do—saving individual consumers hundreds of dollars on their utility bills, advocating for consumer protections in Springfield, and fighting rate-hike hungry energy companies—without support and input from our members. That’s why we sent a survey out last November asking you to rate your…...
Protect my cable!
Comcast announced plans to buy Time Warner Cable in a $45 billion deal that unites the nation’s two largest cable/Internet providers. Before that happens, the Federal Communications Commission (FCC) must approve the merger. Cable customers have for years expressed frustration about lack of options, poor service and astronomical prices. We can’t…...
Results are in…
We asked Tuesday what you thought of Comcast’s $45.2 billion plan to buy out Time Warner Cable, which would mark the acquisition of the second largest cable/Internet company by the first largest. The results are pretty conclusive: survey respondents do not think the merger will be good for consumers– at…...
CUB Survey: To merge or not to merge?
Comcast, the largest cable/Internet provider in the country, recently announced plans to take over Time Warner Cable, the second largest provider, for $45.2 billion–pending approval from the Department of Justice and the Federal Communications Commission. Opponents of the deal maintain that it could seriously compromise competition, net neutrality, and customer…...
State of high-speed Internet in the U.S.: Maddening, isn’t it?
This chart, from the Organisation for Economic Co-operation and Development (OECD), makes painfully clear what we’ve been hearing for so long: Consumers in the United States pay more for slower broadband. It sparked some strong opinions on CUB’s Facebook page. “Wow, that makes me sick,” said one CUB fan. So…...
The $42.5 billion Time Warner deal: Can Comcast pass the FCC test?
As Comcast today announced plans to gobble up Time Warner Cable for $45.2 billion, one of its favorite talking points was that the deal won’t hurt competition because the companies’ geographic markets don’t overlap. OK, but that’s indicative of the big problem. The cable/Internet market already is plagued by consolidation…...
Giving Tuesday: For CUB, ALL the battles are big
In honor of “Giving Tuesday”–the national day to support nonprofits–CUB has created this nifty Holiday eCard, with the CFL candle theme, pictured here. It allows people to honor friends and family this Holiday season–and support CUB’s fight for lower utility bills. That fight made headlines this year, as we helped to…...
CUB’s Consumer Advocacy Team: Meet the CUB crew fighting for you!
Each year, CUB’s Consumer Advocacy Department handles nearly 10,000 calls, emails and letters from Illinoisans with questions or complaints about utility service. The team has saved individuals thousands of dollars by identifying errors on electric, gas and phone bills. Consumer Advocacy Director Sandra Marcelin-Reme said a lot of problems stem from…...
Demand better from Big Cable!
It’s easy to get frustrated scrolling through your cable TV lineup. First, there’s probably nothing on. Second, you’re likely paying good money for all of that nothing. A CUB survey on cable TV indicates more than 78 percent of consumers are frustrated with their cable provider—mostly because of pricing. Another 90 percent…...
